CerebralReviews of cerebral.com

This company is revolutionizing how people get psychiatric care. In the past, I have had to spend hundreds of dollars and wait months to talk to a psychiatrist who pushed me to another (mean & impatient) psychiatrist and had to do the whole initial consult fee and wait time thing again. What a nightmare for me when I was struggling mentally. Then I moved and was scared to go through the process all over again. Mental healthcare is broken in America and Cerebral is fixing it. I can't believe how fast and affordable this service is. You don't even have to leave the house.

The prescriptionist was nice but didn't really listen at all on what side effects of drugs i wanted to stay away from. I decided to cancel so i can seek a in-person help. 9 days ago i sent a email to cancel, I finally got a email on the 27th, they wanted me to rate them so I did, and then again told them to process my cancelation knowing the 30th I was going to be billed for the upcoming month. They said they would and it would take 2 days...today is the 30th and I was billed for next month! Why am I having to jump through hoops to cancel when I requested in 9 days ago? And its funny that they send you a please right a nice review email right before they fail to cancel and take you money .......just ridiculous!

LIFE CHANGING. Thank you so much to the providers, care counselors and care coordinators (as well as everyone behind the scenes) for making mental health treatment accessible and less intimidating.

I questions if this is legit. Twice I have been waiting on a meeting and no one shows. I sent a message to cancel my subscription and there has been no response. My care counselor even reached out to inquire, I explained what happened, she said that she would reach out to the person that missed the appointment. I have been billed twice now and have not had any sessions. I am calling my credit card company to stop the automatic charges. I don't firmly believe this is a legit company... I wait for a half hour now and still no one has arrived. Beware, do not utilize this service it is a waste of time and money!

This company has been giving me the "run around" on issuing my deserves refund as I never received any service or care from them. They are just ignoring my refund request. Terrible company!!!

I was left disappointed after my 3rd month. The medication seemed to provide some benefit but I never got to request the next higher dosage. I never saw my prescriber after the first appointment and had my counselor changed on me in the 3rd month and new counselor didn’t have any availability until the new month. A fee credit could be great when this happens. I finally cancelled because new Counselor cancelled our appointment and they had zero availability in scheduling page.

The app is super easy to use and the counseling was excellent. I really wish the therapy sessions were longer than 35 minites since the subscription is a bit pricey if your not using insurance. My main issue was the medication and scheduling. I repeatedly said which medications Ive taken in the past that didn’t work and was given something that gave me extremely negative side affects. Maybe if the questionaire was a bit more thurough the perscriber would have a better idea of what meds would be better? After my fist appointment with the perscriber the medication was ordered but did not arrive for about a month. By the time I had my next appointment I had only taken the medication for a week and wasnt able to accurately address any side affects and had another box of meds on the way. I messaged the coordinator asking to discontinue (which they did) but ANOTHER prescription of the same medication was still sent even after I reported not being able to tolerate it. I have issues with fatigue so the SSRI given to me made me so drowsy thay I was sleeping 20 hours a day, was repeatedly late to work and almost fell asleep driving.

I was prescribed A.D.D medicine and asked my cerebral team to take over my anti depressant management. First they sent the RX's to the wrong pharmacy. Second, it has been SIX DAYS since I told them about their error and they STILL haven't resent them! Absolutely horrific client care. They're prescribing drugs that have a serious effect on your brain chemistry yet they're nowhere to be found when you need help. Absolutely astonishing dereliction of duty and borderline patient neglect.