Cerebral Reviews | Read Customer Reviews of cerebral.com

Cerebral Reviews | Read Customer Reviews of cerebral.com

Cerebral reviews

5,239 approved reviews, newest moderated first

Travis S.
Sep 12, 2021
A complete nightmare
A complete nightmare. Thanks, Cerebral.
Reply from CerebralSep 14, 2021
Hi there, this is Rachel with Cerebral. Thank you for sharing this feedback. I apologize for any difficulties you may have faced while trying to utilize our services. In any event, we'd like to take some time to dig deeper and see what we may be able to do to help out here. To get in touch you can give us a call at 415-403-2156 or email us at [email protected] and ask for my colleague Stefanie directly. We hope to hear from you soon. Kindly, Rachel T. Cerebral Coordinator
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Em
Sep 11, 2021
Incredibly helpful and efficient
Incredibly helpful and efficient. Friendly, knowledgeable and understanding team. I've made significant improvement and growth in my life!
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Seanna
Sep 11, 2021
Expensive and had some challenges with…
Expensive and had some challenges with the scheduler I still haven’t been able to get fixed. Aside from that, great
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Emily E.
Sep 11, 2021
There’s is literally only ONE thing I’d change.
The ONLY downfall of your program is the fact of the out of network cost. Unfortunately there’s such a LARGE price increase when you need weekly therapy sessions but are only getting a once a month check up. I really want to continue with your programs therapy because i believe in your methods of cognitive behavioral therapy and the methods your counselors use.
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William H.
Sep 11, 2021
I'm satisfied with my experience so far…
I'm satisfied with my experience so far so good
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Eric
Sep 11, 2021
Public Safety PTSD
I'm a 40 y\o male who works in the public safety field. In my 20yrs of service I have seen a great number of horrible things happen to people. Those memories have finally caught up to me and I find myself sometimes dreading the next day. I saw a commercial about Cerebral and thought I would give them a try. I took a quick quiz and I was able to speak with a professional soon after. They were willing to help me get through my mental suffering and get back to enjoying life again. Thank you for making a difference.
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Debra M.
Sep 10, 2021
I have tried to cancel to no avail
I have tried to cancel to no avail. I was charged a second time for 85.00 I would like a refund and for this to be cancelled.
Reply from CerebralSep 14, 2021
Hi there Debra, this is Rachel with Cerebral. I appreciate you reaching out to share your feedback and experience. I'm sorry to hear that you may have faced some difficulties in our cancellation process. I can understand why the charge would be concerning. We'd like to take a moment to look into this further and see if we can help. Please feel free to reach out to us at (415)403-2156 or [email protected] and ask for my colleague Stefanie. We're more than happy to assist however we can. We look forward to hearing more about your experience. Best, Rachel T. Cerebral Coordinator
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Chelsie L.
Sep 10, 2021
Honesty
Honestly I am a very antisocial person so when the ad for Cerebral I knew I had to at least try. I have been with cerebral since April 2021 and I currently don't have any complaints. It's been a roller coaster trying new things and learning new things about my self and the mental health issues I battle with on an everyday basis, but the Cerebral team has been so patient and nothing but supportive and caring. For the first time in years I feel like myself and it's almost like I am opening my eyes and seeing the world for the first time instead of just a mindless zombie just trying to survive. Take my word for it or don't that's completely up to you but with cerebral there is no excuse as to why you cant just try. Its affordable and you don't need health insurance to make it affordable. My favorite thing is that I can get my prescriptions mailed right to me and I have the option to talk to my personalized team via video call OR phone call.
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