CerebralReviews of cerebral.com

It’s still early on (a little less than a month), but I am already starting to feel more balanced with the meds. I put off doing this for 2 months before finally realizing that I couldn’t do this entirely on my own. So thanks, Cerebral, for being a great starting point for me.

Expensive. Great providers though. Had a bit of difficulty canceling services.

The wait time for a response from the staff bad. Whenever I'm sending a text to the staff their response isn't immediate. In my opinion if clients are paying $85-300 staff should be responding to clients questions, concerns quickly. Cerebral need to have staff that'll be available to answer questions in real time manner not have patients wait a whole 12 to 24 hrs for a response back, and sometimes it's difficult to schedule appointments but other than that everything else is good.

They are amazing I needed help with navigating the app and also had a discrepancy with my pharmacy but it was fixed. Cerebral is awesome and I’m so glad I decided to go with them

I really like this service. Everyone has really listened and helped me

More depressed. The sad reality is that when I come to Cerebral, or they come to me.... my life gets worse. They have routinely asked me to complete things on their platform, that the system itself won't let me do. Fill out this form, make this appt, call this number. There is no form, I was ghosted by the other party for the appt, and your answering system hung up on me. I've also asked them NOT do to things, please don't call me. "well that's computer programed and we can't turn it off." I wish I didn't feel so desperate. Because I would much rather use a different service, perhaps an effective one. For now, I'm stuck here. Wish me luck I guess.

I absolutely love this service. I would have to say this is the best service I've ever had. Everyone is very insightful, thoughtful, and very considerate. Ive never had a provider explain things this good and indepth, also explained their reasoning for choicing the medication they choice. Also is much cheaper then going to a doctors office or clinic. Through my experience in life I would of been paying around 4x as much for the level of care they provide. So in my opinion your paying nothing for the best service you can find for your depression and anxiety. So if you read this and are struggling with finding good service to help, I beg of you to just give it a try and see if it helps you as much as its helped me. I started by just giving it a chance plus its only $30 for the first month and only other thing you'll have to pay for is just your medication, which is really really cheap in my opinion. So please give them a chance

This is a terrible program for people actually in need of true mental health care. It took 24 days of them giving me the runaround, before I was informed they wouldn't sign up with my insurance. I had been waiting on medication I desperately needed. I was in contact quite often over the 3.5 weeks. My questions were always ignored. I got generic copy/paste replies telling me to be patient. This began after a week of no response to my questions and requests to switch coordinators. I was not messaging excessively. I specifically told them the issue with my insurance about 10 times over the 3.5 weeks of waiting. It took me sharing that I was becoming quite suicidal for anyone to act like they cared in the slightest. This program genuinely made me sicker.