CerebralReviews of cerebral.com

Charmaine is committed, focused, smart and incredibly responsive. One of the best people I’ve ever spoken to!

Update 6/19/26: I have been with Cerebral for 4 years but just cancelled. I discovered that I have been paying a lot more than what is being advertised for new patients on the medication plan. New members are paying $180 quarterly for medication plan with option for meds to be delivered to them, meanwhile I was paying $99 a month not including the out of pocket cost of my meds. I was spending at least $99 a month, and then $160 quarterly because I got a 3 month supply of meds. When I cancelled, I was offered a reduced rate of $70 a month for 3 months but then right back to previous billing amount. Really sad Cerebral. Really disappointed. Update: I had to drop 2 stars because recently Cerebral has left me feeling unimpressed. I have seen 2 care counselors, both of which were amazing but told me out of the blue that they couldn’t see me anymore because they were laid off. No explanation from Cerebral beforehand. Instead I was told after my session. What a way to find out this information! I also, with no explanation, was reassigned a new prescriber. I wasn’t too upset about that because my original prescriber would talk to me for not even a full 5 minutes. But now I worry I’ll be reassigned to someone else down the road. It’s just disappointing to lose a counselor you invested so much time with just to have to start all over again. I thought about doing the therapy and medication plan, but forget it. I worry I won’t have the same therapist for long. I think Cerebral’s communication could be better with patients when there are changes like this. Cerebral was there for me when no one else was able to see me in a timely manner for my mental health crisis last year. I was not in a good place and after receiving a diagnosis, I was started on medication and could finally begin researching how to take care of myself. With my provider, we found medication that has helped me live a stable life and allows me to thrive and not just survive. I also see a care counselor monthly that genuinely cares for me and helps me work through my past trauma and anxiety. I recommend Cerebral to anyone who needs mental health care. At its most basic plan, it is affordable and you receive great care. Thank you Cerebral!

I want to start out by saying, my care team was extremely helpful. I feel extremely bad for them that they work for a company that does not care about the clients or the staff. I was doing pretty all right using cerebral for more than a year. I had two medications and at first, they had an extremely rough start with my medications not coming through. Eventually after giving them the benefit of the doubt, things were looking very good. Now here is the issue. Cerebral likes to withhold information about your insurance not being inside their Network. Information like how "legally "they can't take your money. And here I am paying them for more than a Year's worth of service. I get an email stating that they are sad to see me go, making it seem like it was me who canceled my account. When really it was them trying to cover their tracks. Again, I enjoyed having my care team help me. Both of them were so lovely to talk to. I will miss them dearly. Take this as a warning, the people who care about you really do care. Cerebral the company itself does not care about you.

Cerebral has changed my life, before I didn’t know where to to turn I just know I needed help. They gave me that and so much more. I’ve been on the RIGHT medication for a little over a year now and I’m Forever grateful for them and their teams support🖤

Would recommend

I’ve had a hard time finding good psychiatric care over the ten years I’ve been diagnosed. Local practices are chocked full and really hard to get a hold of, which is really bad when it comes to needing medication. I’ve been using Cerebral for about half a year now, and they fixed those points I struggled with. They get back to me within a day, appointments are easy to set up (including urgent ones that need to happen like next day), and so far they’ve been pretty good at listening. It is outside my insurance, but $85 per month is still pretty cheap considering you get a psychiatrist, a team that handles medications, and a therapist all included in that cost. And if you don’t like your current psychiatrist or therapist, you can switch to another easy-peasy until you find one you like. And you don’t even have to leave your house. I highly recommend them for people like me who have had some close calls with mental health emergencies because the psychiatrist won’t get back to you for like a week or two.

To be honest I'm a bit ambivalent about the platform itself, works fine most of the time and support is relatively quick and helpful. The 5 stars are for my therapist Stephanie, who has turned out to be a perfect fit for me. My first foray into therapy came at a time when I really needed the help and my initial therapist on a different platform was not a good match. With Cerebral I got the medication I needed to overcome a difficult situation and now that those challenges are in the past, the continued talk therapy has become an important foundation to my mental health.

I've been with Cerebral for 6 months, and had great experience. They are work worth it. Angela Szentendrey is fantastic, and has help me more than I imagined.