Excellent
Based on 190 reviews
Crystal Fusion4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
190 approved reviews, newest moderated first
Elman Van P.
On time, within scheduled time, courteous, accommodating. Thanx!
Reply from Crystal FusionSep 8, 2025
We're happy to hear that our team was punctual, efficient, and helpful! Thank you for your positive feedback; we appreciate it!
Noel Torres Reyes M.
La persona que los atendio fue una persona muy amable grasias por tener empleados aai me senti muy bien
Reply from Crystal FusionSep 8, 2025
Thank you for your feedback!
Benjamin T.
Fast response and repair was easy
Reply from Crystal FusionSep 8, 2025
Thank you for your positive feedback; we appreciate it.
Tomi W.
Fast processing of claim. Understanding customer service.
Reply from Crystal FusionSep 8, 2025
We're happy to hear that our claim process was fast and our service was helpful. Thank you for your feedback!
JimR
Easy to schedule and timely for the repair.
Reply from Crystal FusionSep 8, 2025
We're glad you found it easy to schedule and that our repair was timely. Thank you for your positive feedback!
Ryan R.
Filing a claim was very easy and straightforward. I just had to take pictures, send an email, and that was it. The process was quick, and within a day or two my claim was already approved. Honestly, it couldn’t have been simpler!
Reply from Crystal FusionSep 4, 2025
We're happy to hear that filing your claim was easy and straightforward! Thank you for your positive feedback.
Alexander D.
Communication was great, but I had to go back because a manufacture windshield was not put in. So there was miscommunication between them and the vendor. Once that was done, it was great.
Reply from Crystal FusionJul 22, 2025
Thank you for your feedback. We’re glad to hear communication was strong throughout the process and that everything was resolved in the end. We appreciate your patience and are happy to know you're satisfied with the final result.
Ian E.
Technician left residue all over my windshield that took 2 weeks to wipe off.
Reply from Crystal FusionJul 22, 2025
Thank you for your feedback. We’re sorry to hear about the residue left behind after your service. We’ve located your claim details and passed the info along to our claims team. We appreciate you bringing this to our attention.
