Average
Based on 30 reviews
CharityHost.org3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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CharityHost.org (charityhost.org) has 30 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
30 approved reviews, newest moderated first
Isaiah M.
The VPS is priced at $1.25/month, but there's an additional $0.53 management fee at checkout. That's 42% of the sales price!
Reply from CharityHost.orgOct 26, 2025
The VPS has a 50% discount on the monthly price from $2.50/month to $1.25/month recurring as if that were not an unbelievably great price. The Administrative Fee is in the TOS agreement you agreed to by signing up. https://charityhost.org/tos
wii Y.
it’s very good,fast,powerful,the price is reasonable.
Reply from CharityHost.orgSep 27, 2025
Thank you for your review! We appreciate you as a great customer!
Shrike
Really happy with my experience so far. The VPS specs are great for the price – stable, fast, and just as described. I ran into a small hiccup with a crypto payment (ended up short by a few cents), but the support team was super quick to respond, waived the difference, and got my VPS activated right away. Friendly, professional, and very helpful. Definitely a hosting provider I can recommend.
Reply from CharityHost.orgAug 10, 2025
Thank you for your great feedback! We're glad you’re happy with the VPS and that our support quickly resolved the payment issue. We appreciate your recommendation and look forward to continuing to serve you!
Reina M.
Great support, amazing prices, especially for nonprofits looking to save money on overhead costs.
Reply from CharityHost.orgJul 17, 2025
Thank you so much for your kind words—we’re delighted to support nonprofits and help you save on essential services!
OurFreeSociety
I'm not giving this hoster a 1 star because I never used them, but I did have a negative interaction with pre-sales & they never even responded back to me after I left a message on their live chat. I had to reach out to them again. They say they don't man it 24/7 which is fine, but even the next day I didn't get a response. After reading why people gave them a 1 star, thank GAWD I had issues with them because they would have taken down my review site & my Truther site saying I'm not allowed to speak the Truth or post negative reviews about companies. That's what this world has come to people, the evils are STOPPING you from speaking your TRUTH, whatever that may be. Look up the Frankfurt school that came to the US in the 1930s and taught the kids not to say anything Truthful or negative. That turned into this whole PC BS and now everything online is censored by FB, TW, hosters, auto responder list companies, evil YT, you name it. Unless you have your own forum, you WILL be told what you can & can't say & I'm not talking about telling people to go kill someone innocent. They control the internet & all of these terrible companies support their evilness. THAT'S CALLED CENSORSHIP, and it's a form of SLAVERY & if you think that's all they do, then you are NOT awake! Back to this hoster - My experience with them is that they didn't understand my English. They couldn't even clearly answer my question about whether the stats I gave them with my current hoster match their tier 2 which is within my budget, but I needed to make sure everything I need they have on that tier. They were fixated on me not using their email server for emails & paying another company to do that. I know they can't guarantee it hits the inbox, but considering the guy seemed fixated on this at least 2-3 times, this had me concerned. I don't want to have to pay extra for an email server just to make sure my emails even get sent or arrive. They don't have a reseller package on their site, so I asked them if they have one. I told them my reseller account is only for me to divide up my sites & then he started talking about me not being able to bill my clients. sigh, so they have poor memories or they just don't read & understand what I said in the first place. That's a huge red flag for me. I also got irked that their signature was asking everyone to rate them here on TP when I haven't even used them yet. Well, that's why I'm here LOL becaue of that signature in their tickets. You should only ask customers who have used your service to rate you. I went to respond to their last email literally within 6 hours, & they had already closed it LOL My guess is that it was closed the minute he wrote his last response, & the fact that it doesn't re-open when I respond to it is also not good business practice IMO. Note: despite their response below making it seem like they are so mature, this company just accused me of being defamatory and I thank Trust Pilot for being smart enough to see it was nothing of the sort. This is where we are headed people. The evils who control our world don't allow us to speak not just the Truth, but our own opinions UNLESS everyone is given 5 stars and you speak only nice positive things (that's the new age cult) about them. It's disgusting to me that I can't even give a Truthful negative treview to a company without being lied about saying I'm defaming them. I lowered them down to 2 stars from 3 because of wasting my time & stressing me out. 07-29-25 - My 2nd update to my review - This company is now harassing me. I updated my review after the word "Note" to reflect the fact that they lied to Trust Pilot saying I was defamatory. After that update, do you know how many times they then responded to my review after their first response? Can you even take a guess? 12 TIMES!!!! That's how many emails I got. Now they are lying saying I said things I didn't. Implying I was nasty when I wasn't. I said to Andrew that he didn't undrestand. me WHICH IS THE TRUTH. The rest about defaming them is a LIE. The rest about me getting angry about their discount is a lie. It never happened. I have the exact text I wrote. They are LIARS. Then they lie & say I compared them to marxists & fascists LOL NOWHERE did I ever say such a thing. I told you, they don't understand ENGLISH & they clearly exagerate to try & make me out to be the problem. At this point this goes beyond not understanding English. Their solution to a negative review is to attack people (or me) online & make things worse than they already were. If they continue with this type of aggressive cyber stalking behavior, plus continue lying about what I said, this won't be my only review. I've now lowered them down to 1 review. They clearly have no work to do because they spent the last 2-3 days harassing me & lying about what I said in my verty short 5 emails & in this review.
Reply from CharityHost.orgJul 17, 2025
Thank you for sharing your feedback—we know we can't meet everyone's expectations in every situation, but we truly respect our customers expressed opinions (whether true or not, it is the right to express opinions that we respect) and appreciate you taking the time to let us know your concerns. We respect your right to express your opinion, even though it does not fully reflect the facts of the interaction and this review is indeed a demeaning attack that is CLEARLY DEFAMATORY BECAUSE IT IS RIPE WITH FALSE STATEMENTS (whether stemming from your confusion and frustration of misunderstanding of the services expressed or not) AND MAKING REFERENCES COMPARING US TO MARXISTS IN AN ATTEMPT TO COMPARE US TO FASCISTS, and THAT IS DEFAMATION (that is, whether Trustpilot is permissive and allows defamation according to their auto-scanner, is another concern). Quote: "Frankfurt school that came to the US in the 1930s" Additionally, we are native English speakers, so your comment is incorrect. Your lack of discerning the difference between a tier 2 web hosting and any of the 4 VPS plans and this lack of understanding led you to confusion and improper aggressive communication with us while still not asking the right questions to get clarifications. We clearly understood the situation. However, we cannot say the same about your experience due to the obvious lack of understanding when we explained. We understand you rated us 3 star, then 2 star, then 1 star. It really shows lack of sensibility on what matters in reviews and mutual respectful communication between hosting provider and customer. The situation: we further extended you a discount for nonprofit status, and you then accused us of requesting nonprofit status verification, even though we waived that requirement for your nonprofits since we respect that your opinion is that nonprofits are what you called "evil" because they register with governments for that status. So we respected your opinion, we waived the requirement for the ongoing discount 50% to 75% discount (depending on the service and level) We would like to clarify that while you were not yet a customer (and still are not), our staff made every effort to answer your questions thoroughly, despite the complexity of your misunderstanding surrounding the differences between web hosting and VPS services and confusion there, we did not receive requests for further clarification from you. Furthermore, we explained we do not provide reseller accounts at this time and explained how the web hosting accounts already have user and web site isolation capabilities which is what you were seeking to use reseller accounts for. That was another point you confused. Also, we explained you can use the web host services for sending and receiving mail, we suggest that for optimal delivery you use a dedicated SMTP mail service because we do not guarantee deliver from web hosting accounts due to the shared IP nature of the service, although it is entirely optional to not use external dedicated SMTP services and use the web hosting SMTP services and IP addresses. You misunderstood and misconstrued this as well. We acknowledge that the conversation became tense, and after you communicated your decision not to continue with our services, we concluded the ticket accordingly. Closing the ticket does not prevent you from opening a new one, and you are always welcome to submit additional questions through our website. After all this effort to demean our organization and all our efforts to amend the situation, it is clear being 100% focused on berating, demeaning and discrediting for enjoyment and perhaps some self-gratification of destruction. You know what that is called? Cyber trolling, lying upon lying. Quote: "Now they are lying saying I said things I didn't. Implying I was nasty when I wasn't." We have evidence in the tickets. Anyhow, best of luck.
Michael
4days was given to take backup, but within 24 hours VPS was recreated and given a upgrade which doesn't needed. No patience from a host.
Reply from CharityHost.orgMay 16, 2025
During a required host migration, we identified that your server had incorrect disk allocations, which posed a risk to the migration process. To ensure all VPS were properly configured and the migration could proceed smoothly, we had to take immediate action. Please note that maintaining secure backups of your server data is the customer’s responsibility unless a backup addon has been purchased. If you have any questions or need assistance with backup solutions in the future, our team is here to help.
Ivan
Looking for a rock-solid host that won't let you down? I've personally tested a few providers, and while others offer comparable performance, Charity Host is the only one that has had zero downtime and zero issues so far. In many ways, you are more connected to the hardware than the name brand cloud providers that lure people in with free credits. If you're serious about finding a reliable host check out Charity Host.
Reply from CharityHost.orgJul 5, 2025
Thank you so much for your thoughtful review and for sharing your experience! We're committed to providing reliable, high-performance hosting with a personal touch, and it's great to hear that our efforts have made a difference for you. Your feedback motivates our team to keep delivering the stability and direct hardware access that set us apart from larger providers. If you ever have suggestions or need assistance, we're always here to help. Thanks again for choosing Charity Host!
Nicho
I have been using charityhost for a while, and both the stability and price are very good. I have purchased various configurations of VPS, and compared to other service providers, the performance of the same configuration VPS is better. Overall, it is very worth buying.
Reply from CharityHost.orgJul 5, 2025
Thank you for your continued trust and positive feedback! We're thrilled to hear that you find our VPS stability and pricing to be excellent, and that our performance stands out compared to other providers. Delivering high-quality, reliable service is our top priority, and your satisfaction means a lot to us. We look forward to supporting your hosting needs with even more great options in the future!
