Chasing TreasureReviews of chasingtreasure.com

this could have been a better experience in my opinion if the customer service would have improved. they could have enticed me to buy more

I have reached out to their customer service team 4 times about damaged product with NO response. I work for a luxury retailer that prides itself on customer service and this is EXTREMELY unacceptable. The jewelry box was beautiful but the dividers in the top part started coming unglued. I've even sent pictures with no response. Very upset about the poor customer service.

I ordered a jewelry box on 7/20/17. I paid $80 for 3 day expedited shipping. The site says they ship usually on the first day of order confirmation. Today is 7/26/17 and I have not received any confirmation of shipment, tracking number, and certainly not the jewelry box I ordered. I have reached out to Chasing Treasure several times by phone and email with no response. Needless to say I am quite disappointed with my first experience with Chasing Treasure. Coming from customer service, I understand the complications of retail, but also know the importance of communication and customer resolve. Again....not....happy...

I ordered a jewelry box almost 4 months ago and I still have yet to receive it. And to top it off, they took my money, knowing that they haven't shipped it. After numerous calls and messages she finally tells me the box comes from a California dealer and that they haven't sent it yet. That's not my problem or a good excuse! They should rename their company Cheating Treasures!!!

All good, easy transaction, nice product.

The whole ordering process was easy. Took less than 5 minutes.

Shipment was fast and jewelry box in perfect condition! I love that the drawers lock. Would love to have top lock too, as that is where the ring roll storage is. I think most women have more valuable rings than some of their other jewelry. A locking jewelry chest discourages strangers, (workmen , cleaning people, tv repairmen etc from easy access to your Favorite jewelry.). It would also be nice to have tarnish proof cloth lining for Your sterling silver jewelry.

High quality jewelry boxes!