Great
Based on 176 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.
Chasing Treasure (chasingtreasure.com) has 176 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
176 approved reviews, newest moderated first
David
Order not received
Reply from Chasing TreasureMay 7, 2014
Hello David! Can you please provide your order number to us at [email protected]? Was your item out of stock and the order cancelled? We'd like to investigate as we do not have a recent record of an incident like this: if we took your money but did not provide a service or product, at the very least we need to refund you!
Judith
I loved the product. I did have a problem and needed to speak with them They were very hard to contact. I always reached a recording which took a very long time for them to get back to me. The problem was eventually resolved.
Stephen
Very courteous staff and extremely pleasant on the phone, VERY HELPFUL AND NICE!
Stephanie M.
all and all it was a positive experinece and I would use the company again.
Debbie M.
Received my two jewelry boxes a while back. I bought them for my granddaughters. When I opened the boxes WOW! Talk about being took back in time. These jewelry boxes were absolutely perfect. The workmanship was excellent,and I loved actually getting them when I was supposed to. Please keep up the good work. I will definitely be a repeat shopper!!
Linda
I ordered a beautiful looking jewelry chest floor standing. The picture showed it to be white wash. The write up also stated that this item was indeed white wash finish. When received it was a gold color. They would not pay for the shipping to return the chest and also said I had to pay a re-stocking fee. Therefore I had to pay someone to totally re-finish this chest. It was very costly!!
Lisa
I ordered for the first time and the process was quick and easy. Delivery time was minimal. Item ordered arrived in excellent shape and was of good quality
Marjorie
I like the product but I called when I got it and asked for an additional key. The person on the phone said he would send it but he never did.
Reply from Chasing TreasureMay 7, 2014
Hello, I do see a record of this, however, we're showing that we closed this incident after leaving a VM saying that we were unable to provide a second key as our mfr did not have any spares (and did not keep any). We apologize for not being able to send a second key, and will work to do a better job at "closing the loop" on communications.
