Bad
Based on 471 reviews
The Children's Place1.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Children's Place is your one-stop shop for children's apparel, shoes and accessories in baby, toddler & big kids' sizes 0-18. From trending kids apparel to sibling matching outfits, school uniform styles to matching family pajamas, when it comes to clothes for kids, we're the PLACE for it all (baby apparel included!). Shop head-to-toe looks, including extended sizes, multipacks, outfit sets and made-to-match separates. Easily find all the seasonal essentials kids & tweens need at a value you'll love. Plus, shop with Afterpay to conveniently pay in 4 interest-free installments.
The Children's Place (childrensplace.com) has 471 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
471 approved reviews, newest moderated first
Sabina L.
This is the frist time ordering from the children's place that my order has taken so long to be ship.An order place on 3rd Ausust has still not been prepared and ship but another other made on the 11 of August had been ship .I just dont no what is going on with them at the moment.
Krystle De H.
I received a reply from corporate today 8/13/19, I ordered Aug 6th and the reply I received from them stated that they are still in the 10 business days for the shipment to be delivered yet I have no tracking number or any update saying my order has been prepared and will be picked up for shipment soon. My kids start school Monday Aug 19th and I specifically ordered from them because they were the most affordable and given that I have 3 children in elementary school with no help, I did my research and found a great deal but turns out I am going to be out double the money because I will have to go buy a set of uniforms as backup. This is ridiculous and outrageous, why advertise as much as they do if they can't keep up with the inventory.
Roni Machell O.
why are they getting away with this? has anyone gotten problems resolved? I have ordered hundreds worth in past and very pleased....but suddenly I have this order that will not ship....I have a tracking number but when I track it says they will ship when they receive item from shipper....so its been over two weeks, phone number only works if u hit 4444 really fast then they put u on hold ...Im currently hold 85 minutes now and no one has gotten on....email them and get an auto response.....this is awful....and I have 60 bucks in rewards I was looking forward to using....(
Nadine C.
Ordered on aug 3 and my order is still processing!! This is the worst!! I will never order again from this store it shouldn’t take this long!!
Tanya de B.
Ordered a bunch of things for my kids at their up to 50-60% sale online only for the children's place to later cancel half of my order (the sale items) and left the original priced items because they no longer had what I wanted in stock. Why not do us all a favour and register the amount of clothing in whatever sizes available. When that number sells out say no longer available to purchase or sold out. Not the first time this has happened. Signed One unpleased and upset mama
Samantha
I placed order on 8/3 and it still shows order is processing!!! No way of getting a hold of anyone!!! Number just says busy and no response from emails. What is going on??? This is the worst!!!!
susan
Have tried to buy school uniforms for 3 weeks. My in-store pickup order has been cancelled 3 times. I went to the store to see why and the store is empty! Tried shipping to home on Aug 4 and the order is just sitting there. I can't get in touch with anyone to see why it's not being processed. There is NO customer service -- both phone and email just tell you they are busy and to call back or try later! School started LAST FRIDAY! You can't stay in business that way so good riddance.
Jameela C.
Ive been buying from The Children’s Place for 13yrs in stores and online, but something has gone horribly wrong with this company this year! I’m worried they’re going out of business! Like hundreds of other reviews I’m seeing, I ordered my children’s school clothes online, and after 8 days, the order is still processing. Emails are not being responded to, and on the phone you get a VM stating they’re experiencing high call volume and to try back later, then it hangs up on you. I’ll give them one more week before I get my bank involved.
