Chubo Knives Reviews | Read Customer Reviews of chuboknives.com

Chubo Knives Reviews | Read Customer Reviews of chuboknives.com

Chubo Knives reviews

164 approved reviews, newest moderated first

Irene G.
Dec 26, 2024
I have not received my package
I have not received my package, when I try to check tracking I need to use the phone app. When I use the app., I need to have a Gmail or Office 365 email, I purchased with a comcast email, but unable to track with that email. I was assured I would receive by Christmas, but didn't, it is now the 26th and I still can't track, and have not received the package.
Reply from Chubo KnivesDec 27, 2024
Thank you very much for the order. I'm sorry to hear that you had a bad experience with delivery. Due to higher volume, Fedex shipping times are slower during the holidays . Please reach out to us directly if you have any questions about your tracking.
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Charles S. Buckner, III Real Estate A.
Dec 26, 2024
best scissors ever
best scissors ever
Reply from Chubo KnivesDec 27, 2024
Thanks so much for the order and thank you for taking the time to write a review.
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Jesus
Dec 26, 2024
High quality
High quality, carefully packaged, great design
Reply from Chubo KnivesDec 27, 2024
Thank you very much!
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Pedro G.
Dec 24, 2024
Five star Service and atention and excelent products 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Excellent Service and comunication. I’ve bought a few knives from you and for shure will buy many more 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Reply from Chubo KnivesDec 27, 2024
Thank you so much and thanks for taking the time to write a review!
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HERBERT
Dec 21, 2024
Over 10 years of trust.
Always good product
Reply from Chubo KnivesDec 22, 2024
Thanks very much for your orders and taking the time to write a review.
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Viktor Z.
Dec 20, 2024
Good description and match to what was…
Good description and match to what was received.
Reply from Chubo KnivesDec 20, 2024
Thanks very much!
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Sergio B.
Nov 17, 2024
I bought a 175€ knife that is already…
I bought a 175€ knife that is already very expensive , they charged 15€ for delivery , when It arrives the Fedex company tell you , you owe them 55€ more on taxes and 15€ more on their time + more taxes on a total of 73€ extra to the 175€ , nowhere they tell you about that , if the knife IS gonna cost me 250€ i wouldnt have buy .
Reply from Chubo KnivesNov 21, 2024
Thank you for your order and I'm sorry to hear you had a negative experience. We do state in the Shipping section of our website that we ship DDU and any additional Customs duties are not covered. Duties vary from country to country and are beyond our control. As discussed over email, we have proposed a solution for you for this shipment. Please reach out directly to our Customer Service team if we can assist with anything else.
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Edoardo M.
Sep 9, 2024
My experience was terrible
My experience was terrible. The order took over a month to arrive, and I was charged unexpected customs fees on top of the original price. Customer service was non-responsive, only replying after I threatened legal action. I would not recommend ordering from this company. The whole process was frustrating and far from professional.
Reply from Chubo KnivesNov 21, 2024
Thank you for your order and sorry to hear you had a negative experience. We replied to your email regarding shipping times in a timely manner and provided a tracking number. Customs fees are unfortunately beyond our control and are determined by the destination country (Spain in this case). Please reach out to our Customer Service team if we can answer any other questions for you.
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