anact.comReviews of anact.com

I like the idea of this company and what they’re trying to do, but unfortunately, my experience left me without a full set of towels and without a chunk of money. After already shipping part of my order that was intended as a Christmas gift they then emailed me that they didn’t have the full order in stock. Seems like they did this to avoid a full refund/ return. I emailed back that I would like to cancel the full order in that case, but ultimately was flexible since they assured me the towels would be back in stock shortly and they would update the address to the gift recipient’s house. Many back and forths + a year later the back order has been cancelled. The towels I’ve paid for basically worthless for someone that cares about a matching set. And most of all a complete breakdown in trust. I was lied to for a year just to avoid a returned order after their own mistake? Shady all around.

I am not able to review the actual product because I am unable to order these towels as a Canadian customer. There are little to no shipping options for Canadian customers. Anact will only use UPS as their shipping carrier for Canadians, who are well known to gouge the customer with additional “processing fees” when the package clears CBSA. When I am paying a hefty shipping fee already, I certainly am not giving UPS more money to clear my parcel through customs. I have ordered through other small U.S. based companies who have used USPS/Canada Post and Purolator and I have not been charged extra fees by them. When bringing my concerns to the attention of Anact, I was advised to try ordering through Amazon Prime. I am shocked! Given the value and mission of this company, they are choosing to use Amazon to sell their merchandise? This is seems hypocritical and goes against everything this company stands for :( Amazon is helping to destroy our earth and is notorious for the incredibly poor treatment of their employees. To partner with Amazon and use them as a platform to sell your merchandise goes against everything that Anact values. PLEASE do better!!

The shopping experience was incredible.

Bought Anact as gifts for 6 members of my Family for Christmas. They commented how much the "purpose and meaning" of the product meant to them, much more so that the item itself.

Excellent product and delivered quickly! A+

I like the towels. They are a bit pricey, but I like them. They do absorb well and are lighter and dry more quickly than other towelss.

Great product, great service!

I am happy to have purchased these hemp towels. The proof will be in how long it will last. But that is not my concern right now. I am enjoying the towels so far.