CITReviews of cit.com

All I have to say is just because you have done business with a company for over 10 years, don't get lazy in reviewing the numbers. CIT will rip you off every opportunity they get. Thank God for Fundera. Now I can shop everything. Not sure why CIT would get anything above a 2 star rating. I guess they only rip off their existing customers.

I am a small business (2 employees) and financed a Brother Direct to Garment machine through Direct Capital (DC). DC faithfully took the payments out every month and I paid for their insurance. I paid for 18 months with no problems. On Nov 17th my machine suffered major damage and I file a claim. From there on out I got treated poorly. They delayed the claim which caused even more damage to the machine. (WHICH I EXPLAINED TO THEM ON DAY ONE WOULD HAPPEN). Then paid one contractor that Brother suggested and he was a nightmare and didn't fix machine completely and never came back to finish the job. And DC and ASSURANT would not assist me, said it wasn't their problem. So I drained my savings of $2500 and tried to salvage my machine but it didn't work completely. DC and Assurant insurance REFUSED TO REIMBURSE ME. Even though I sent written documentation from EXPERTS that what I did had to be done. Lisa L with DC kept telling me about "their bottom line" MEANTIME DC kept taking out the monthly amount I owed them and said it wasn't their problem that I was losing business. I ask for a deferment while the claim was open but was told if I missed a payment they would put a lien against my business. After 3 month of arguing and sending emails to everyone (including S LYNCH) Assurant Insurance (which DC sells to you) said they were paying the machine off but would NOT REIMBURSE ME ANY MONEY - not one penny of the $2500 or the 3 $400 payments that I made while trying to get them to do their jobs. So I now own a broken machine - loss revenue - and a drained bank account. BUT DIRECT CAPITAL GOT PAID. So if you value your business don't use DC - THEY ONLY CARE ABOUT THEIR MONEY. If they sink a small business to make a buck SO BE IT! #Directcapitalisshady #assurantinsuranceisshady

Direct Capital has made the loan process easy from day one, we have no complaints. During the process of paying off our loan we worked with Isaiah Knight, Contract Adviser in Client Relations. We felt confident that he understood what we needed and that he would follow through. Isaiah answered our list of questions before we even asked. He explained the process and assured us of when and how he was going to handle the pay-off details. He also did something most customer service reps hesitate to do, he gave us his full name and contact info. The morning of the day Isaiah told us he would follow up, he did. We were having a lien release sent to a buyer and Isaiah cc’d us in on the FedEx tracking notices so we would know that the lien was received. Direct Capital has been great to work with and Isaiah's knowledge, friendliness and competence has ensured that when we buy more equipment we will be using Direct Capital again. Isaiah's a rare find these days when most do as little as possible to get by, he goes above and beyond; he’s an asset to Direct Capital!

We are a medical practice and are very disappointed with Direct Capital. Make sure to read every single letter in the fine print. They take advantage of small businesses. I would recommend anyone looking for financing to seek a loan at a Bank or Credit Union instead. We tried to re-finance with a Bank at a better rate and, because of the very fine print, we are stuck with n enormous and unfair penalty.

Been working with Matt at this financial institution and my experience has been beyond great. The support and the communication have been fluid. Highly recommended! 10 stars on me and 100 percent referring this group and Matt!

Great app for all

DISHONEST SCAM ARTIST BE WARE THE WILL SCRRW YOU ANY WAY THEY CAN. THEY HAVE NO REMORSE THE LIES AND PROMISSES AND THEN THEY STICK YOU WITH A BILL DONT USE THEM THEY WILL SCREW YOU IN THE END I PROMISS

Thank very so much