Excellent
Based on 6,209 reviews
CitizenShipper4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
William L.
Great experience overall! Customer support is great. Highly recommend!
Reply from CitizenShipperOct 1, 2025
William, we’re thrilled to hear that your experience with CitizenShipper was a great one! We are so glad to hear that our customer support met your expectations. We can’t wait to assist you with your next journey for your furry friends!-Karla
Debbie R.
Citizen Shipper makes shipping a pet so easy. I have used them twice over the last four years and have had the best results. Both of the shippers I used were true animal lovers and did a great job. I will definitely use Citizen Shipper again if needed.
Reply from CitizenShipperOct 1, 2025
Debbie, thank you so much for your kind words! We’re so happy to hear that your pets were in such loving care and that your experiences with CitizenShipper have been smooth and worry-free. It means a lot to us that you trust us with your furry family members!-Karla
Mary Hensley B.
Used CitizenShipper to transport a cat from Texas to Florida. The service was easy- just added my info and within minutes I had more than 10 quotes for shipping. Got the cat picked up and to Florida in less than 4 days for a reasonable price.very simple and easy.
Reply from CitizenShipperSep 29, 2025
Mary, thank you for sharing your experience! We’re so glad to hear that your cat’s transport from Texas to Florida was smooth and stress-free. It’s great to know that our platform made it easy to get multiple quotes quickly and that your beloved pet arrived safely in just a few days. We would be honored to assist you with any future shipments, helping make each one just as simple and seamless!-Karla
Alicia P.
Paws and Pals Pet Transportation driven by owner Antonio was absolutely an amazing experience and I would definitely recommend him to anyone needing transportation services for their dog. He is compassionate and takes the time to make sure your pet is cared for from the moment he arrives to the moment your pet is delivered to destination. He takes breaks and walks your dog individually. He even found my Luna a dog park so she would be able to take off lead time at my request. He feeds and talks with your pet and makes them feel comfortable. Traveling is hard for animals and Antonio makes the trip so much more comfortable for them. Thank you for being our angel and delivering our baby across the country with concierge gloves Antonio.
Reply from CitizenShipperSep 29, 2025
Alicia, reading your review truly made our day! We’re so happy to hear that Antonio could provide such a loving and attentive experience for Luna throughout her journey. It’s great to hear that your driver was able to make her feel safe, comfortable, and even enjoy a little playtime at the dog park along the way. Thank you for sharing your experience and for recommending your driver. It means a lot to us that Luna’s trip across the country felt smooth and cared for every step of the way!-Karla
Patti
They were amazing for the transport of our 13 year old dog
Reply from CitizenShipperSep 26, 2025
Patti, we’re so glad we could make the transport of your 13-year-old companion smooth and stress-free. It’s always our goal to provide safe and reliable transport for every pet, and we appreciate your trust in us.-Karla
customer
The service gave us many choices to transport our dog from Maryland to NYC. The people we connected with gave us excellent service. I highly recommend this service.
Reply from CitizenShipperSep 26, 2025
Thank you for your kind words! We’re glad to hear that you had a positive experience and were able to find the right driver for your beloved dog. It means a lot to us that our team could provide excellent service, and we really appreciate your recommendation.-Karla
Luz
The platform is very easy to use. Very competitive as well. Glad I was able to find someone for a reasonable price on such a short notice.
Reply from CitizenShipperSep 22, 2025
Luz, we love hearing success stories like yours! We’re thrilled that the platform was easy to use and that you were able to find a driver quickly. Connecting customers with reliable drivers on short notice is exactly what we aim for, and we truly appreciate the trust you’ve placed in us!-Karla
customer
Heather did a great job of taking care of my new girlfriend. It was a long ride and she came to me happy and healthy. Professional attitude kept me fully informed and just did a great job in general
Reply from CitizenShipperSep 20, 2025
Thank you for your kind words! We’re delighted to hear that Heather took such great care of your furry friend and kept you well-informed throughout the journey. Knowing she arrived happy and healthy after such a long ride is great to hear. We truly appreciate you taking the time to share your experience, and we’re grateful you trusted us with such an important transport.-Karla
