Excellent
Based on 6,209 reviews
CitizenShipper4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
MIB
The system works well. My issue was while I received many bids, many did not read the parameters of my need. If they had, I would have been spared many needless conversations. The people I ultimately contracted with were excellent.
Josie
Very easy to use and great to get multiple quotes. I paid special attention to the transporter reviews, registration, certification etc. Would use again if needed.
Denise C S.
Extremely caring, and she kept me updated during the trip.
Reply from CitizenShipperJan 17, 2023
Thank you for your kind words! We appreciate you taking the time to share your feedback with us!
Mark
Easy to use. Lots of transport service providers to choose from. No-pressure sales. Reasonable prices. Easy payment requirements.
kim G.
Like Uber for pets! We got our foster pup transported from UT to CA in under 24 hours with a loving and careful driver. So much better than the stress of flying. She got meals, treats, water, and bio breaks and arrived safe and sound.
Reply from CitizenShipperJan 17, 2023
Thank you so much for your kind words, Kim! I appreciate you taking the time to share your feedback — our customers’ satisfaction and their beloved pets always come first, and I’m so happy to hear about your great experience with us! We count ourselves lucky to have customers like you, and we look forward to working with you again in the future.
Randall C.
The driver was excellent he even went out of his way to 3 stores to get the proper food for the puppy he was delivering because the so called breeder did not give him food for the trip. Very polite and accurate concerning time. Very pleased with this service.
Susan L B.
Nice people, patient and kind with a very timid and scared puppy.
Rocking
Legit service and I got my dog shipped but the website fee of $189 to link me up with a driver seems high. I’m satisfied that I got the dog shipped safely.
Reply from CitizenShipperJan 17, 2023
Thank you for taking the time to share your feedback with CitizenShipper! It’s always great when we’re able to provide our customers and their beloved pets with the level of care they deserve. I’m very happy that you had a stress-free and memorable transport experience with us. We look forward to working with you again in the future!
