Excellent
Based on 6,209 reviews
CitizenShipper4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Betty
When I requested a quote, I had about 20 immediate responses with quotes and details about most of the drivers. I picked 3 and worked with them until I got to details, then chose the one I used. Very responsive to my inquiries. If needs surface again, I will certainly use CitizenShipper.
James K.
I highly recommend this transport service!
Mike
No problems.
Marilyn A.
I found a pet transport service thru CitizenShipper and I’m very satisfied with the service provided to us. Our pet dog travelled from Seattle to Ohio and we’re constantly updated with his journey. The customer service at CitizenShipper is also helpful with all my questions. I would recommend this platform to my friends that are planning to transport their pet in the future.
Geoff
I booked a shipper and he turned out to be a scammer. Thanks to the way they work I lost money to the shipper. When I told customer service about the issue they were quick to refund my shipping fee they charged. Even after telling them about the scammer they did nothing about him. The next day I reposted my shipment and the same scammer bid on my shipment again. If this continues your ratings will be in the toilet and you will be gone.
SHAAKIRA
Great experience. Booking fee is a little pricey but overall it was great!
Michael B.
CitizenShipper is a wonderful service. We used them recently to transport our dog. Their website made it very easy to find a pet courier and communicate with the pet courier. The price was very competitive. Overall, our experience with CitizenShipper was very positive. I would highly recommend them to anyone needing a pet transported.
Cindy R.
Great service Frankie was true to word on delivery of Theo.
