Excellent
Based on 6,209 reviews
CitizenShipper4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Scott
Overall a good experience with the CS portal but the fee for using their board to post loads was extremely high for brokering small loads. I was able to find a great company to pick up and deliver my cargo but it cost me about $50% more than I expected.
Kara F.
My questions were always answered in a timely manner. The car was well taken care of. Arrived in the allotted time.
Veronica
Almost Home transport(Debra) did an awesome job with my babies and got them to me even with all the road closures. She sent me regular updates with pictures and always let me know how they were doing. She put my mind at ease during the whole trip. Definitely would recommend her to anyone.
Diane
I hired CS to pick up a puppy in TX. I am in NJ. When the transport got to the location there was no one home. After a few phone calls the husband sent me a photo of the puppy. Wrong dog, bait and switch. Since the deal did not go thru I asked CS to refund my money. They refused. They offered a credit. The actual transport company did not even charge me.
Roberta H.
They helped me with getting my baby girl home and helped me with transporter that could not meet their Commitment of picking her up and their Communication was Extremely badwith me. CitizenShipping were fast to help me ! So I didn’t have to wait any longer to have my puppy home and with some else Treated my puppy and I with love and care and great Communication.
Erin
I genuinely loved Anoosha of Furry Fam Movers. She was excellent. I did NOT love, however, the $84 service charge that Citizen Shipper slipped in after I booked. What makes you think you need to take that much of a cut without any forewarning? That's greedy, slimy corporate capitalism and you should be ashamed of yourselves. There are people out there in dire need of services and this surprise charge makes it impossible to get a transport on top of what they've already budgeted.
Kelly
Driver was great and communicative, took care of my sweet Hedgie
Michelle
We needed a driver to get our new best friend (dog) from Utah to RI. Used citizen shipper and got lots of responses but went with the best for us, everything went smoothly would recommend and use again if needed.
