Excellent
Based on 6,209 reviews
CitizenShipper4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Vince & Kim W.
I think the price you charge for your services just to post and receive quotes is a bit costly. I did not expect it to cost that much. The driver was excellent but I don't know if I'll use CitizenShipper again due to the cost. Thank you.
aaron
Citizen shipper was a great platform for me because it connected me to a bunch of different service providers and allowed me to do my research on which one to pick. Without the help of citizen shipper i would have been very stressed out in finding a way to transport my pet. I really appreciate that citizen shipper was easy to use and the fee was affordable. I would recommend anyone to use it who needs to!
OKSANA V.
It was long way from NY to Orlando and delivering was awesome.
Ken
I was able to get some bids fast. I’m giving it 4/5 stars because you have to pay a separate fee from them that can be expensive
Reply from CitizenShipperAug 17, 2022
Dear Ken, thank you for taking the time to share your feedback with CitizenShipper! It’s always great when we’re able to provide our customers and their beloved pets with the level of care they deserve. I’m very happy that you had a stress-free and memorable transport experience with us. We look forward to working with you again in the future! Customer satisfaction, safety and security always come first for our team. We work hard to provide exceptional value through stringent driver screening, access to 24/7 televet care and $1,000 in pet protection coverage for every trip.
Aric B.
We decided to utilize citizenshipper to have our dog sent across the country from Oregon to Kentucky. We were able to pick a driver fast that accommodated our budget, was very friendly, and transported our pup very quickly, even before our scheduled delivery day. I would use citizenshipper again anytime if needed and would recommend this site to anyone who is looking to do the same as us. It is a quick, easy process and has a lot of people who truly care about the well being of your animal. If you want to be a driver, it seems like it could be a pretty good gig too!
Janine D.
We recently hired a transport company through this service to take our new eight week old labrador puppies from Ohio over to Boston, MA. They sent me pictures and videos along the way and even stayed at a pet friendly hotel for a night. The transporters were kind, lovely, and full of love. Our puppies arrived safely and their tails were wagging like crazy. It’s clear they were loved along their journey!
Fernando B.
Great service bringing our boston terrier "Polo" from San Diego to Houston TX, Polo arrived clean, happy and Healty. I highly recommend John!!!
customer
This was a new experience for me. Thank you for having trustworthy referrals. I am extremely proud to do business with CitizenShipper which connected me with Trails with Tails Animal Transport. Excellent service was provided from start to finish from both companies. Thank you all so much for making travel easy and obtainable for my new fur baby.
