CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipper reviews

6,209 approved reviews, newest moderated first

customer
May 1, 2022
They did really well in matching me up…
They did really well in matching me up with the right providers & I had offers within minutes. At least 10-12 & got a provider who did a fantastic job.
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Nicolette
May 1, 2022
$200 fee to use them
They charged me a $200 fee. I was not aware of this fee and I wouldn’t have used them had I known.
Reply from CitizenShipperMay 5, 2022
Hi there, thanks for reaching out. Looking future into your account I see the type of shipment you placed on CitizenShipper. We look at the miles and not the bid placed by the drivers, in this senarion - for dog shipments, the service fee is calculated based on the total amount of miles for the trip. We have a great article going over dog transportation fees - https://citizenshipper.zendesk.com/hc/en-us/articles/5613895217805-Dog-Transportation-Fees I hope this provided some clarity! If you have any additional questions, please email us at [email protected]
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Russell
May 1, 2022
Best place to trust your shipping
Best place to trust your shipping
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Edwin G W.
May 1, 2022
great work...
great work...
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Susan
Apr 30, 2022
Great method to find responsible…
Great method to find responsible persons to transport pets.
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Adam
Apr 30, 2022
The transporter was great I tried…
The transporter was great I tried leaving a 5 star but I got an email saying I had a bad service.
Reply from CitizenShipperMay 17, 2022
Thank you for writing in and telling us about this. We take reports like this extremely seriously. Please email our customer support as soon as possible on [email protected] so we can investigate this for you further.
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Sean R.
Apr 30, 2022
Easy but expensive
Easy to use. Very pricey though.
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Stacie P.
Apr 30, 2022
I appreciate the site but the match fee…
I appreciate the site but the match fee is absolutely ridiculous. It should be one flat rate. I paid almost 20% off the cost to ship my pup just to use this site.
Reply from CitizenShipperMay 5, 2022
Hi there, thanks for reaching out. For dog shipments, the service fee is calculated based on the total amount of miles for the trip. We have a great article going over dog transportation fees - https://citizenshipper.zendesk.com/hc/en-us/articles/5613895217805-Dog-Transportation-Fees I hope this provided some clarity! If you have any additional questions, please email us at [email protected]
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