Excellent
Based on 6,209 reviews
CitizenShipper4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Lois Hild, D.
The process of finding the right person to transport my puppy from the breeder's in Mississippi to me in Colorado was easy and efficient. I had a number of bids from qualified people within a couple of hours. Booking my choice was simple, and I was extremely satisfied with the flight nanny found through this sight.
Luis
Easy and fast connection with the suppliers.
Anna L.
Awesome! Super easy and fast. First experience was fantastic! Will use again when needed.
Osman K.
They use excellent shippers to deliver materials they did an excellent job on picking up my motorcycle and delivering it to me on time
Jo
I thought they gave good possibilities, but the $119 fee is not toward the transporter fee, which ranged from 850 to 1400.00 on top of that. Waayy too much. If I'd known that, I would've just paid a friend. Truly. The $1,000 pet insurance is only a portion of the value of my pure bread pet. The insurance should be equal to the pets real value. Very disappointing. Their strengths are quick response time from possible contractors. Their weakness is they need to be more up front on the cost to use a company.
Reply from CitizenShipperJan 11, 2022
Hello Jo, thank you for the feedback. We realize that it is not exactly apparent what the costs of researching, contacting, verifying and background-checking the driver who will be transporting the items you need to ship, so the fee may seem larger than it should however, if an individual were to do all of the work we do in order to give the best choices for shipping needs, it would cost quite a bit more than our highest fees, not to mention the extra time you'd have to put in to research and read up. We like to think of our service as saving time and money compared to going it solo but we still need to keep the lights on and the website running. I thank you for giving me an opportunity to explain further and hope you will keep shipping with us.
Sarah R.
My family and I were (and still are) moving across the Country. I found CitizenShipper while researching for ways to get my things and animals across the Country. I was excited to discover such a thing as CitizenShipper. Quotes came in very quickly. I landed upon a mover named Keith. In no time at all, he had given me a great quote. He brought a whole load of my things including my doberman, across the Country and delivered them safely! My dog loved him. We have a horse to be moved, too. Keith is going to take care of that for us. We also have a whole storage unit with antique furniture to be moved; we will look no further than Keith. We're grateful to CitizenShipper; the service is well worth the $199 fee that you pay, once you solidify someone with whom to work, and accept their quote.
Reply from CitizenShipperJan 11, 2022
I'm so glad Keith was able to provide outstanding service to your (ongoing) move, Sarah!
Jesus P.
This is a great platform for your shipping needs, I was able to ship my travel trailer fast and safely
Jordana
So happy to have found Citizen Shipper! It provided a wide list of drivers to choose from something which would have been incredibly time consuming if I had searched on my own.
Reply from CitizenShipperJan 11, 2022
Hi Jordana! You've managed to point out something we try to make pretty clear - our fee covers all of the things that you, as a diligent consumer, would have done on your own, costing more money and time than simply using our platform. So glad you had an excellent experience with us. Please reach out to [email protected] for a referral code if you'd like to introduce us to your friends and family.
