Lauren D.
Company appears to have just shut down…
Company appears to have just shut down overnight with no notice to users. Hundreds of us were blocked from our accounts and cannot access our account. I have made multiple efforts to contact Clixlo and they have ignored all messages. I have had to dispute this with my bank to get my funds returned. Edited to add - that despite the company's response, they did in fact close a few weeks later.
Reply from clixlo.comAug 12, 2024
Hi Lauren, We’re sorry to hear about your experience, but we want to clarify that Clixlo is fully operational, serving over 25,000 active users daily. Our team is always here to help, and we have a live chat on our website where we receive and respond to hundreds of messages each day. It seems there might have been a misunderstanding. Your account was not blocked, and you should have full access. We’ve already processed your refund, so there’s no need to dispute the charge with your bank. Please feel free to reach out directly through our live chat or email, and we’ll be happy to assist you with any concerns. Best regards, Clixlo Support Team




