CloakedReviews of cloaked.com

Reply from CloakedJul 29, 2026

Hi there, Thank you for sharing your experience. We understand you've had trouble with your cancellation request and reaching our team. We'd like the opportunity to review your cancellation and refund to resolve this for you. Please reach out at [email protected] or +1 (888) 857-5490 and our team will be happy to assist.

Reply from CloakedJul 27, 2026

Hello Eugene Gustilo! It’s wonderful to hear such positive feedback about your support experience! We truly appreciate you highlighting Haze's professionalism and genuine care that made a difference. It’s great to know that the support provided was thorough and clearly communicated. If you have any more detailed feedback or issues you'd like to discuss, please feel free to reach out to our support team at [email protected]. Thank you for sharing your thoughts; they mean a lot to us!

Reply from CloakedJul 29, 2026

Hi there, Thank you for your feedback about Call Guard and calls. We are releasing an app fix that should resolve your issue with Call Guard by the end of this week! After this update, if you are still experiencing issues, please reach out to us at [email protected] or +1 (888) 857-5490, we're happy to assist!

Reply from CloakedJul 27, 2026

Hello Sally! It’s fantastic to hear that Ray was able to help you regain your service! Your patience during this process is truly appreciated, and we’re grateful for your understanding as you navigated through the situation. If you have any more detailed feedback on your experience or need further assistance, please don’t hesitate to reach out to our support team at [email protected]. Thank you for sharing!

Reply from CloakedJul 28, 2026

Hi there, Thank you for sharing your feedback. We're glad to hear Cloaked initially helped with spam calls, but we're sorry to hear Call Guard is now affecting important calls from your doctors and other organizations. Saved contacts and expected callers should not be blocked, and we'd like to review your setup to understand what may be happening. Please reach out to us at [email protected] or +1 (888) 857-5490, and our team will be happy to help troubleshoot.

Reply from CloakedJul 27, 2026

Hello Jonathan Brunell! It's fantastic to know that our quick response helped resolve your ordering issue so efficiently! We appreciate your recognition of our support team’s efforts to assist you promptly. If you have any more detailed feedback or further questions, please don’t hesitate to reach out to our support team at [email protected]. Thank you for sharing your positive experience!

Reply from CloakedJul 29, 2026

Hi there, Thank you for your feedback! It sounds like your Call Guard setup may need to be reviewed. We're happy to assist! Please reach out at [email protected], call (888) 857-5490, or chat with our bot or team at "Chat with support" while logged in on the app or a browser so we can help!

Reply from CloakedJul 23, 2026

Hi Brad Bednarski! Getting stuck during sign up can really throw off your day, so it is great you stuck with it. We love reading that once you reached the team by phone, things finally got sorted and the representative stayed with you until you were fully set up. If you are able, please share what you saw during the sign up step (any message on screen) so we can help prevent this for others. If you still need a hand, the support team at [email protected] can take a closer look. Your recommendation means a lot, and it sounds like we earned your trust the right way!