Excellent
Based on 256 reviews
Closer Pets4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
256 approved reviews, newest moderated first
Linda
Exactly what we ordered, delivered in a timely manner.
Reply from Closer PetsOct 6, 2021
Hi Linda, Thank you for taking the time to leave us this review – we're happy to hear yiu feel this way about the product you ordered and how quickly it arrived with you! Best wishes, Kayleigh.
Nicole
Showed up on time, no issues.
Reply from Closer PetsSep 13, 2021
Hi Nicole, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
cgr1956
fast, fairly priced, and no shipping fee. really appreciate it.
Reply from Closer PetsSep 7, 2021
Hi there, Thank you for taking the time to leave us this review – we're very happy to hear you feel this way! Best wishes, Kayleigh.
Andrew A.
Exactly as ordered, great prices, and the shipping box arrived in perfect condition. The only downside might be that it took a while for the tracking number to register, but I think that's more the carrier than Closerpets.
Reply from Closer PetsSep 6, 2021
Hi Andrew, thank you for taking the time to leave us feedback following your purchase. Take care, Leanne
Mary
I ordered two automatic cat feeders online. The order was processed immediately and the products were on their way to me the same day. Highly satisfied.
Reply from Closer PetsSep 2, 2021
Hi Mary, Thank you for your review and for your custom! We appreciate you taking the time to share this feedback and we hope you make the most of your new cat feeders! Best wishes, Kayleigh.
Meredith
Great, exactly what I needed and shipped fast. Thank you!
Reply from Closer PetsSep 2, 2021
Hi Meredith, Thank you for taking the time to leave us this review – we're so happy to hear you feel this way! 😃 Best wishes, Kayleigh.
James G.
The shipping was fast but the wrong item was shipped. Customer service was excellent and the right item was shipped express. Pleasure to deal with this company
Reply from Closer PetsAug 16, 2021
Hi James, Thank you for leaving us this review, and we've very happy to hear the team could help you get this issue sorted so quickly! Best wishes, Kayleigh.
Abigail S.
Very fast! Items as described and packaged well,
Reply from Closer PetsAug 9, 2021
Hi Abigail, Thank you for taking the time to leave us this review – we're so happy to hear you feel this way! Best wishes, Kayleigh.
