Coati Arenal L.
easy management
easy management, great councelor, fast tracking.
Reply from CloudbedsJul 26, 2023
Hi Coati Arenal Lodge, Thank you for taking the time to share your feedback about Cloudbeds management, and tracking. We appreciate it!

Great
Based on 519 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than a PMS, Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. With Signals, the industry’s first AI foundation model, properties can anticipate demand, automate operations, and deliver more personal, profitable guest journeys.Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.
Cloudbeds (cloudbeds.com) has 519 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
519 approved reviews, newest moderated first
Coati Arenal L.
easy management, great councelor, fast tracking.
Reply from CloudbedsJul 26, 2023
Hi Coati Arenal Lodge, Thank you for taking the time to share your feedback about Cloudbeds management, and tracking. We appreciate it!
Michael D.
Started with Cloudbeds back in December of 2022. At first it was challenging as it was a new platform, but the experience got better each week as my Customer Sucess Manager (Ambar) always kept in contact with me and help with all my concerns and needs. Thank you, Ambar, for all you support.
Reply from CloudbedsJul 26, 2023
Hi Michael Drew, Thank you for taking the time to share your feedback about Cloudbeds platform and Ambar's support. We appreciate it!
Oscar Ortiz G.
Karina, helps me a lot with a client that we have in common, and it's faster in the answer so, it's a great support for us.
Reply from CloudbedsJul 26, 2023
Hi Oscar Ortiz Guzman, Thank you for taking the time to share your feedback about Cloudbeds support. We appreciate it!
Sergio M.
Hi, Cloudbeds this is Checo and the experience were absolutely awesome Paul help me with all the process from the beginning to the end and to be honest give me the best advices, and the training was great. I'm highly recommends Paul. Sergio Mendoza Community Manager.
Reply from CloudbedsJul 26, 2023
Hi Sergio, Thank you for taking the time to share your feedback about Cloudbeds support. We appreciate it!
Victoria M.
O sistema é muito bom, completo e relativamente fácil de se aprender e usar! A minha consultora foi super paciente e atenciosa no processo de implementação!
Reply from CloudbedsJul 26, 2023
Olá Victoria, Obrigado por compartilhar conosco o seu feedback. Valorizamos muito a sua opinião. Cloudbeds
Rosa M.
I really liked the onboarding process. I felt like they dedicated time for us, the users, to fully understand the tools that Cloudbeds has to offer us and make the most out of them. In my case, Cassia was an excellent instrutctor, she always had an answer and if she didn´t she will take time to get me one.
Reply from CloudbedsJul 26, 2023
Hi Rosa, Thank you for taking the time to share your feedback about Cloudbeds support and Cassia as an instructor. We appreciate it!
Sergio K.
You can tell Maria is willing to help and takes ownership of the issue and follow ups accordingly. Exceptional customer service Keep up the good work
Reply from CloudbedsJul 26, 2023
Hi Sergio, Thank you for taking the time to share your feedback about Cloudbeds service. We appreciate it!
Pascal L.
The best coach of the History!
Reply from CloudbedsJul 26, 2023
Hi Pascal, Thank you for taking the time to share your feedback about Cloudbeds. We appreciate it!