Tony B.
Easy to order
Easy to order, good pricing

Great
Based on 679 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
Tony B.
Easy to order, good pricing
Ian G.
I ordered my projector over a month ago and still have no response on when I will receive it. I’ll change my rating when I receive it.
Reply from ConnectionMay 8, 2026
Hello Ian. We're so sorry about this. The team is looking into it and will get back to you as soon as possible. Thank you so much for raising this issue. UPDATE: Order tracking indicates delivery tomorrow May 9th.
Kamellie R.
Great, no problem!
Reply from ConnectionMay 8, 2026
Thank you so much for your feedback. It is great to hear everything went smoothly.
CA
Website is easy to navigate. But prices are high.
Reply from ConnectionMay 8, 2026
Thank you for the constructive feedback. We really appreciate it.
Mario Dos Santos F.
Fast shipping! Order accuracy was on point!
Reply from ConnectionMay 8, 2026
That is great to hear. Thank you so much!
Jon J.
My experience is always good. Especially my rep. Jay. What I don't like is the website and how the product categories are setup. Its like it was done by someone that doesn't know IT and hardware... not enough to outweigh the things I do like re. prices and my rep.
Reply from ConnectionMay 8, 2026
Thank you for the constructive feedback. The product taxonomy issues have been shared with the team. We appreciate it!
jhp
Jack Duffy was great handling our cisco renewal order and ADTRAN AP maintenance in reasonable time. It is always a please working with Jack! Jamel Pacha IT Director
Reply from ConnectionMay 8, 2026
Thanks so much. It is great to hear your experience was positive.
Valued C.
Connection has been consistent and responsive to our needs.
Reply from ConnectionMay 8, 2026
Thank you so much!