HELENA
Had problems with customer service.
Had problems with customer service. Wasn't sure if my order was being processed would not get follow up response.
Reply from Conquest GraphicsSep 14, 2018
Good morning, Helena. We pride ourselves on great customer service and I am very sorry that we fell short of meeting your expectations, but I would like the opportunity to make things right. Would you like to give me a call so that I can get a better understanding of what may have occurred? My direct number is 804-591-3382, and my email address is [email protected]. I do see several chat transcripts where our customer service team helped out with some questions about your proof and shipment/transit times, but I want to make sure I didn't miss anything so that I can see what may have gone wrong and take steps to prevent it from occurring in the future. Thank you for taking the time to share your experience with us, and I look forward to hearing from you. Sincerely, Dallas Paraday Quality Assurance Manager


