Great
Based on 362 reviews
Constellation4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Constellation (constellation.com) has 362 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
362 approved reviews, newest moderated first
David
I haven’t renewed yet, still shopping around for better prices.
Reply from ConstellationOct 23, 2026
Hi David, We have sent you an email requesting some additional information. You should only receive a request to leave us a review if you are a new customer who recently enrolled or if you renewed your contract with us. If you could please respond to the email, we can have our Care team look into this for you. Thank you.
Jim J.
Defective website and software they use. Can't even pay a bill by phone or on their site. They need professionals to design their business.
Reply from ConstellationOct 23, 2026
Hi Jim, We requested additional information so that we could look into what may have happened when you attempted to pay your bill through our online account management tool, but we didn't hear back from you. If you're interested in this, please send us a private message with your contact details through our Facebook page at: https://www.facebook.com/ConstellationEnergy, and our Care team will be happy to research this issue. Thank you.
paul
Good customer service and easy of use
Christine
I am happy with the price that Constellation has provided me over the last few years, rates and service have been great
Jenny Shaffer B.
Seems easy to use and some decent deals I can actually use my points on.
Gina
Your quick response to the gas leak was very much appreciated as we prepared to safely move into our rented house.
karen
Good communication
Allen
Was very good
