ConstellationReviews of constellation.com

Reply from ConstellationSep 8, 2026

Hi Denise, We apologize that you have not received your welcome packet from us. You should have received this when your service started. We sent you an email requesting additional information. If you could please respond to that, we can have our customer care team look into this for you. Thank you.

Reply from ConstellationAug 13, 2026

Hi Steve, We appreciate your feedback. We sent you an email requesting additional information that we can share with our care team as we look for ways to improve our customer experience. As for your enrollment, you can check the status of that at: https://www.constellation.com/solutions/for-your-home/residential-signup/enrollment-tracker.html or simply respond to our email with your contact details and our care team will be happy to help you. Thank you.

Reply from ConstellationAug 3, 2026

Hi Johnathon, We're very sorry you have not received your account information. You should have received a welcome packet from us once service started at your address. We have sent you an email requesting additional information so that our customer care team can help you with your request. Thank you.

Reply from ConstellationJul 2, 2026

Hi Nolan, If you see Constellation listed as your supplier on your utility bill and have questions about your bill, our care team will be happy to look into your rate and plan. If Constellation is not yet listed as your supplier on your utility bill, you can track your enrollment at: https://www.constellation.com/solutions/for-your-home/residential-signup/enrollment-tracker.html. We've sent you an email requesting additional information. If you could please respond, our team will review it and reach out to you. Thank you.

Reply from ConstellationJun 19, 2026

Hi Gerardo, We're very sorry that you did not receive a welcome package from us. You should have received that once your service started. We have sent you an email requesting additional information so that our customer care team can look into this further. If you could please respond to that email, our team will follow up with you. We appreciate your feedback. Thank you.

Reply from ConstellationJun 19, 2026

Hello, We hope that in the coming days and months that you will see the benefits of being a Constellation customer. If you haven't already, you can sign up to be a part of our Rewards program at: constellationrewards.com. You can start earning points to use toward gift cards at select retailers, restaurants and more! If you need help with anything, please let us know. We're here to help you. Thank you for choosing Constellation!

Reply from ConstellationMay 15, 2026

Hi Cleo, You should have received a confirmation email when your enrollment was complete, and you should receive a welcome packet once your service starts with us. We have sent you an email requesting additional information so that our customer care team can look into this for you. Thank you.

Reply from ConstellationMay 8, 2026

Hi Molly, We appreciate your feedback. We have sent you an email requesting additional information about your interaction with our care agent. If you could please respond to that, we can escalate it to our customer care managers to look into further. Thank you.