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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

Based on 4,546 reviews

Cool Frames4.1

Reviews4,546 About Contact

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Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Folks Told: 2026

Contact & location

(888) 293-4755
coolframes.com
sales@coolframes.com
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Halana H.
Jun 25, 2021
best
Loved my glasses
Report
maritza S.
Jun 25, 2021
Fast delivery as great picz
Fast delivery as great picz
Report
Sher
Jun 25, 2021
Glass frame cracked within a week
Glass frame cracked within a week. And in to have to send them back first before warranty is a waste of my time during a pandemic. I’ll find a better company with faster turn around. Don’t waste your money.
Reply from Cool FramesJul 6, 2021
Thank you for your order, please know that all frames purchased from us are fully insured by their manufacturer for any defects and are fully covered for damage. Lee W.
Report
Mary L S.
Jun 25, 2021
Very good communication and frames are…
Very good communication and frames are exactly as described.
Report
Laurie L.
Jun 25, 2021
Appreciate your great quality eyewear…
Appreciate your great quality eyewear, customer service, and discounts! Thanks!
Report
Susan H.
Jun 25, 2021
Great frames
Great frames, arrived in perfect condition, quick shipping. Plus, I couldn't find these frames anywhere else. Thanks, CoolFrames!
Report
Steven G.
Jun 25, 2021
Great product
Great product. Arrived on time. Exactly what I ordered and good price.
Report
Susan
Jun 25, 2021
Great customer service
Great customer service. Delivery was prompt! Good quality frames and lens.
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