Lori G.
Best online service.
Best online service.

Great
Based on 4,546 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Lori G.
Best online service.
janusz C.
excellent product and sheeping
Sergia R.
Got what I was looking for, quality, came quickly enough. Happy.
RaeAnne
This is my second pair of frames from Cool Frames and I am again very happy with the frames, and my overall experiences purchasing from them. I had an issue this time with the wrong case being sent, and customer service was wonderful, replied quickly and resolved the issue immediately. I will continue to shop for my frames with them in the future.
L M.
I am a returning customer. I just order frames since I prefer to fill my prescription locally. My orders were all filled quickly and the prices were great. Cool Frames wasn't able to fill my last order because the frames in the color I wanted were discontinued. Cool Frames notified me quickly by email and telephone and refunded my charge quickly.
wagner M.
excellent customer service on point
Barbara S.
Great product, quick delivery.
Michele
The glasses were exactly as expected. Not sure how they can sell Tom Ford and was concerned they would be fakes but they seem like the real deal. I also did not realize it was USFunds. So that added 40% so they were the same price as Tom Ford. I paid for 2 days shipping and it took a week. So I would just buy from Tom Ford next time.