Jeffrey D W.
Horrible!!!
Horrible!!!! Do Not buy from this place

Great
Based on 4,546 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Jeffrey D W.
Horrible!!!! Do Not buy from this place
Denyse B.
Fast delivery of my desire to have this frame design for the future should my current frame malfunction. This frame recieves constant compliments and has a STATEMENT flair. It is light in weight and fun in appearance for me.
Reply from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you like your frames and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Customer
Great service. Fast shipping. Well packaged.
Reply from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our service and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Eva F.
Great frames. Great prices. Very impressed with how fast they were delivered from time of ordering online to the time they were on my face. Will recommend! ...and the Rx was exact!
Reply from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and that your shipping was quick. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
C. B.
The info on the website was very thorough. In addition, speaking with customer service was an excellent experience and provided me with answers to questions. A picture of my frames was sent for my approval before shipping. I’m very pleased with my purchase.
Reply from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our site and customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Hoan T.
Wnderful experience dealing with you
Reply from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Arian M.
Excellent !!!!! I gave them my prescription from my doctor, I picked my frames and transition lenses. these were a second pair but they only cost me half the price of what my eye doctors charges me. I will definitely recommend them to all family and friends.
Reply from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and that you would recommend us to other people. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
aida V.
i receive what i have order - no problem , smooth transaction!
Reply from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755