Christine
Restocking fee!
It's my error for not reading the fine print on the return (non-exchange) policy. A 20% restocking fee is ridiculous. I will not be ordered from this company again.
Cool FramesReviews of coolframes.com
- Vision & Hearing
- 2907 Ocean Avenue, Brooklyn, New York
4.1
Great
Based on 4,546 reviews
Cool Frames4.1What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Cool Frames
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
- Also known as
- coolframes.com
- Website
- coolframes.com
- Category
- Vision & Hearing
- Location
- Brooklyn, New York
- Listed on Folks Told
- 2026