Excellent
Based on 323 reviews
Coravana4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Coravana was founded with one main mission- empowering women to treat themselves to everyday luxury, each piece we make is carefully designed & impeccably handmade, to be sold at an affordable price. When you buy a Coravana jewelry creation, you become part of the Coravana family, it is the beginning of a beautiful relationship that will grow for years.
Coravana (coravana.com) has 323 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
323 approved reviews, newest moderated first
FRANCES W.
I am very pleased with all my purchases. The jewelry is lovely and I will enjoy wearing all my pieces. I hope to buy more in the near furture.
Reply from CoravanaJan 27, 2024
Thank you so much for your support and kind words Frances, we highly appreciate it. Looking forward to showing you all our new collections:)
Jana B.
A package arrived today and it contained a beautiful bracelet and earrings. They are beautiful. I was very surprised by the speed of delivery to the Czech Republic within a week. Beautiful jewelry, good and fast communication. I highly recommend it and look forward to choosing the next one. Jana
Reply from CoravanaJan 22, 2024
Dear Jana, We're glad you received your order quickly, and even more that you love your new jewelry:) We look forward to working with you again!
Evelyn
I initially came across this company on instagram when I saw a photo of their stardust bracelet. It was divine. Ordered it along with earrings to match. They are only fabulous!! Since then, I have bought a few more items and will continue to do so. Jewellery so beautiful. And as for customer service…. So so good. I have contacted them a few times with a few queries and on advice re various pieces of jewellery. Emma customer service has been most helpful and with very prompt replies. So glad I have found Coravana jewellery!
Reply from CoravanaJan 10, 2024
Hi Evelyn, We take pride in our unique and quality designs, and we're extremely happy to read your review! We hope to have you as a client for many more years:)
SHERRYL L.
I loved my bracelets and earrings! The jewelry is beautiful!
Reply from CoravanaJan 4, 2024
Dear Sherryl, Thank you for sharing, we're very happy you are satisfied with your new jewelry, enjoy it!
Kg D.
Worst absolute worst experience I have ever had buying from any company. My shipment was 8-12 days I got a gift on the 11th of December, the USPS said they had the label the 13th but they didn’t have the product till the 27th… now you tell me how many days that is. You can’t get a product to the POST OFFICE FOR 15 DAYS…. Then they message me back saying it’s gonna be here January 2nd Saturday… THATS A TUESDAY, I’ve been in a long disagreement with these people and it’s one of the most horrid companies I’ve ever dealt with, but this is gonna go beyond a review. I’m blown away at how this company runs I could care less “oh it’s the holiday season no I get that but 14/15 days for you to get the PRODUCT to the post office! THATS TWO WEEKS. Place sucks I’ll never get a single thing from them again.
Reply from CoravanaJan 10, 2024
Hi Kullen, First off, we would like to say that we do not apricate the language you use both here, and during your email communication with the customer support team, very unpleasant. To make it clear to any potential customer reading this review, your order was only one day late, that's all, it was delivered one day after the shipping time frame we commit to, and that's for an order that was placed on the busiest month of the year for online shopping and shipping services, to write the review you wrote is an extreme exaggeration in our opinion. We were extremely responsive to all your emails during the entire process, and truly did out best to help get the package to you as soon as possible. There is nothing worse for us as a company to make an effort and ship a beautiful product we worked hard on, just to lose a customer due to a bad shipping experience, and we will make it better as we always do!
Lou G.
In todays state of econonomy you should be ashamed to be in buisness!! Chistmas eve update: Someone will not be opening the gift i purchased i bet Corvana had no problem spending my hard earned money on someone they love , Shipping is a absolute nightmare, according to Corvana my gift shiped 13 days ago by USPS yet no gift in time for Xmas. There email response is condescending as others are also waiting and just deal with it. I just don't under stand how I can receive A package from California in 3 days but Texas to the Carolinas is 12 days. Customer service has no idea where my 150.00 purchase is seems alittle shamefull. There response was next order free shipping ? like that will never happen ! Day before Xmas eve still gift not here way to go Corvana
Anne Marie R.
I have several pieces from Coravana and I have already worn the pieces 3 times since purchased. Their quality is excellent as a previous piece i own i have worn over 100 times. Super happy with all my purchases.
Reply from CoravanaDec 26, 2023
Dear Anne, Thank you so much for your endless support, there's nothing that makes us more happy than you wearing your Coravana pieces proudly again and again!
Amy Z.
Tracking says my order has not moved in 9 days. Coravana says it's a USPS issue. USPS says they do not even have the package. How can thus be resolved? I am NOT happy.
Reply from CoravanaDec 26, 2023
Dear Amy, First off, our deepest apologies for the slight delay, the last thing we want is to keep our clients waiting! To show our commitment to good service, we have offered you a free gift from our store. We experienced delays with USPS, they did not update your tracking info on time. Your order was delivered just 2 days later than the original time frame, and during the busiest time of the year for online shopping, we do not consider it such a significant delay. The timeframe for delivery isn't only due to the shipping duration, it also includes our manufacturing process time, as we do not work with large stocks, all of our products are handmade to order, which allows us to maintain a sustainable process, as well as keeping a high level of craftsmanship standard. We hope you love your new piece!
