Glen G.
Do not buy from this company
Do not buy from this company. They do not ship the product and then refuse to provide you with a refund. The website clearly states if you do not receive your product after 30 days you are entitled to refund. Instead of giving you a refund they give you the runaround.
Reply from Corten+Jun 20, 2024
Good morning, We sincerely regret the experience you have described. We would like to emphasize that our company always strives to handle every order with the utmost care. We have a long history of success with our customers, and every order is delivered. However, we are sorry to hear that you have not yet received your package. If your situation complies with our refund policy, we will proceed with your refund. In order to better understand your situation and resolve this problem as quickly as possible, could you please email us the details of your order? Thank you for your understanding and cooperation. Best regards, The Corten+ team




