Excellent
Based on 112 reviews
Consumer Tax Advocate4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Consumer Tax Advocate, where we revolutionize the world of tax incentives! We are a dynamic and forward-thinking ERC tax company that specializes in maximizing the ERC tax credit for businesses. With our expertise and cutting-edge strategies, we are here to empower businesses and help them unlock the full potential of their financial growth.At Consumer Tax Advocate, we understand that every dollar counts. That's why we are dedicated to assisting businesses in optimizing their tax benefits through the Employee Retention Credit (ERC). Our team of seasoned professionals, armed with extensive knowledge and experience in tax regulations, work tirelessly to navigate the complex tax landscape, ensuring that our clients receive the maximum benefit they deserve.But we don't stop at simply providing tax services. We go above and beyond to establish long-lasting partnerships with our clients, offering personalized solutions tailored to their unique needs. Our innovative approach combines cutting-edge technology with human expertise, ensuring efficiency, accuracy, and peace of mind for our valued clients.What sets us apart is our commitment to delivering exceptional results. We pride ourselves on staying ahead of the curve, constantly adapting to ever-changing tax laws and regulations. Our passion for helping businesses thrive fuels our drive to continuously evolve and develop new strategies to unlock even greater tax savings.Join us at Consumer Tax Advocate and experience the difference of working with a trusted ERC tax partner. Discover newfound financial freedom and witness the transformative power of maximizing your ERC tax credit. Contact us today and embark on a journey towards unparalleled tax optimization and success.
Consumer Tax Advocate (covidtaxrelief.org) has 112 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Raymond A.
They became unresponsive. i have sent numerous emails (24) and left numerous voice mails (9). statrted the process in June 22023 and they said it would be 5 months to receive a check, then it went to 6 months and then 7 months. Now no one answers the phone or returns emails or messages. I may have been scammed...
Timothy Hoppe H B & T E.
They somehow left out our payroll for Q2 of 2021 in the filling even though they had received the payroll reports for that quarter along with the other quarters. So we won’t be getting the a tax credit for that quarter. Kind of a big error on there part. When I emailed regarding the error I got no response.
Reply from Consumer Tax AdvocateJun 7, 2023
We appreciate you taking the time to share your review, and we understand your concerns regarding the calculations and the exclusion of Quarter 1 and Quarter 2 of 2021 from the calculations. We would like to provide you with a detailed explanation of what transpired in your case. Upon reviewing your specific situation, we found that your business had availed itself of the second round of the Paycheck Protection Program (PPP). As you may be aware, the forgiveness period for the second round of PPP loans was set at 24 weeks. To ensure full compliance with the IRS ERC program, we had to exclude all wages paid during that period, including those in Quarter 1 and Quarter 2 of 2021. We understand that you provided us with payroll information for all quarters, and we sincerely appreciate your cooperation. However, as your trusted advisors, it is our responsibility to ensure that your business is safeguarded against any potential mistakes that could arise. By following the prescribed guidelines and excluding the relevant wages, we can assure you that we are maintaining the utmost compliance with the IRS ERC program. While there may be companies out there that choose to file for the credit in its entirety for their own financial gain, we prioritize your business's long-term success and adherence to regulations. Our commitment to your satisfaction and the accuracy of our services remains unwavering. We genuinely thank you for your feedback, as it allows us to continuously improve our processes and communication. We also want to express our gratitude for your resilience in keeping your business operational and supporting your employees during these challenging times. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to support you every step of the way. Thank you again for your review and for entrusting us with your ERC needs. Doug
Jeff M.
Service was good and process was straightforward but the cost ended up more expensive than 4 years of tax accounting for this one payroll refund application.
Reply from Consumer Tax AdvocateJun 1, 2023
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our service and straightforward process. We always strive to provide excellent customer experiences, and we're glad to hear that we met your expectations in those areas. Regarding the cost, we understand your concern. We want to clarify that we do not charge any upfront fees for our services. Our fee structure, which is clearly stated in the agreement and discussed during the initial phone call, includes a 15% fee on the credit. While we understand that the cost may seem high, it's important to consider the value we bring by navigating the complexities of the payroll refund application process on your behalf. Our team of professionals and partners work diligently to ensure accurate and timely processing, which can often be challenging and time-consuming. We appreciate your feedback, as it helps us improve our services and communicate our fee structure more effectively. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We are here to address any issues you may have and find a satisfactory resolution. Once again, thank you for choosing our services. We value your business and hope to have the opportunity to serve you in the future. Best regards, Doug Pearson
