Excellent
Based on 112 reviews
Consumer Tax Advocate4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Consumer Tax Advocate, where we revolutionize the world of tax incentives! We are a dynamic and forward-thinking ERC tax company that specializes in maximizing the ERC tax credit for businesses. With our expertise and cutting-edge strategies, we are here to empower businesses and help them unlock the full potential of their financial growth.At Consumer Tax Advocate, we understand that every dollar counts. That's why we are dedicated to assisting businesses in optimizing their tax benefits through the Employee Retention Credit (ERC). Our team of seasoned professionals, armed with extensive knowledge and experience in tax regulations, work tirelessly to navigate the complex tax landscape, ensuring that our clients receive the maximum benefit they deserve.But we don't stop at simply providing tax services. We go above and beyond to establish long-lasting partnerships with our clients, offering personalized solutions tailored to their unique needs. Our innovative approach combines cutting-edge technology with human expertise, ensuring efficiency, accuracy, and peace of mind for our valued clients.What sets us apart is our commitment to delivering exceptional results. We pride ourselves on staying ahead of the curve, constantly adapting to ever-changing tax laws and regulations. Our passion for helping businesses thrive fuels our drive to continuously evolve and develop new strategies to unlock even greater tax savings.Join us at Consumer Tax Advocate and experience the difference of working with a trusted ERC tax partner. Discover newfound financial freedom and witness the transformative power of maximizing your ERC tax credit. Contact us today and embark on a journey towards unparalleled tax optimization and success.
Consumer Tax Advocate (covidtaxrelief.org) has 112 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 9 reviews with 4 stars · Clear filters
customer
Knowledgeable and quick
Reply from Consumer Tax AdvocateAug 10, 2023
Thank you for taking the time to leave your kind review! I'm thrilled to hear that you found our assistance knowledgeable and quick. If you ever have more questions or need help in the future, don't hesitate to reach out! Megan
Kelly M.
I did not know if our small church would qualify for this, but we kept our doors open for employees, even though we had services outside. With Consumer Tax Advocate's help, I gathered all the necessary documents and submitted them. Randy Phillips was very patient and helpful to me. I recommend this company. The only drawback was the time difference from the east to the west coast, so calls came in at late times after I was not longer at work.
Reply from Consumer Tax AdvocateJul 27, 2023
Thank you for sharing your experience! It's wonderful to hear that with the help of the company, you were able to gather all the necessary documents and successfully submit them. We're glad that Randy was patient and helpful throughout the process! We understand that the time difference between the east and west coast may have been inconvenient, with calls coming in at late times after your work hours. We apologize for any inconvenience this may have caused. Your recommendation means a lot to us, and we're grateful for your trust in our services. Thank you once again for choosing Consumer Tax Advocate, and we wish you and your small church all the best! Megan
The Village Church N.
The fact that this service exists is a gift -- we otherwise would not have had the expertise to make the necessary filings. Everything was handled professionally with clear communication. The only reason for not giving 5 stars is that the turnaround time was a little slow. We needed to provide clarification on our pay data to reconcile with our 941 forms - this took extra time.
Reply from Consumer Tax AdvocateJul 21, 2023
Thank you for sharing your valuable feedback with us. We are grateful for the opportunity to assist you with your necessary filings and provide the expertise you needed. We understand that navigating through these processes can be complex, and we're glad we could be of service to you. Your compliment about our professional handling and clear communication means a lot to us. Our team strives to ensure that our clients receive a smooth and transparent experience. We sincerely apologize for any inconvenience caused by the slower turnaround time. We always aim to process requests efficiently, but it's essential for us to ensure accuracy and provide the best possible service. We appreciate your understanding as we needed extra time to clarify and reconcile your pay data with the 941 forms. Your feedback is essential in helping us improve our services, and we will take your comments into account to refine our processes further. If you have any more questions or require further assistance in the future, please feel free to reach out to us. We value your business and will continue working hard to meet and exceed your expectations. Thank you for choosing our service, and we hope to have the opportunity to serve you even better in the future. Have a wonderful day! Megan
Steve Martorano R.
Initial contact was extremely helpful and informative. Months later when trying to get an update I found the initial contractor's phone was disconnected. I found the companies main office number and left numerous messages which were never answered. Checks began arriving two days ago, but the amounts are all different than the 941's laid out. Also, amount sent is short. Attemoting now to contact someone for clarification.
Reply from Consumer Tax AdvocateJun 12, 2023
Thank you for sharing your feedback with us. We appreciate your positive comments about the initial contact and the helpful and informative assistance you received. We apologize for any difficulties you encountered when trying to get an update and for the lack of response to your messages. We understand how frustrating this can be, and we want to assure you that we take your concerns seriously. Regarding the checks you received, we will investigate this matter promptly to provide you with the necessary clarification. It looks like you have received 4 of the 6 checks coming, as the checks come separate per quarter you qualify for. It looks like after researching that 2 more checks are on the way and should make up the difference you see. I did have Carter call you right away and I hear the call went well :) Please know that we are committed to addressing your concerns and providing you with the support you need. We apologize for any inconvenience caused, and we appreciate your patience as we work to resolve these issues. If there is anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out to us directly. We are here to help and ensure your satisfaction. Thank you again for your feedback, and we look forward to resolving these matters to your satisfaction. Megan
Harry Glassford American H.
Kept me informed during the proces and were accessible by phone when I had questions.
Reply from Consumer Tax AdvocateJun 7, 2023
Thank you so much for your kind words, we really appreciate it. We want to thank you for serving your community during the hard times we all went through.. Megan
David Griffith Pacific M.
The staff were helpful, friendly and responsive to my questions.
Reply from Consumer Tax AdvocateJun 7, 2023
Thank you so much for the review and taking the time, we do try out best to do the best. Thanks again!! Megan
Donald Rodgers Brush Valley T.
The process was relatively easy. We had to send many documents but the reward was worth it. ERC specialists kept in contact with us throughout the process. The only downfall was it took 7 months.
Reply from Consumer Tax AdvocateJun 7, 2023
Thank you for sharing your feedback with us. We appreciate your honest review and are pleased to hear that the overall process was relatively easy for you. We understand the effort it takes to gather and submit multiple documents, and we're glad to know that the reward was worth it. We also wish it did not take 7 months :) While we strive to provide timely service to our clients, it's important to note that the IRS plays a significant role in the overall timeline. Unfortunately, their processing times can sometimes be slower than anticipated, leading to delays beyond our control. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. Thank you again for choosing us as your ERC specialists, and we remain committed to providing you with the best possible service. Megan
Larry Hiemstra L & L C.
The initial process went smoothly. So far it seems good but we haven't received our refund so it's hard to give a review until the whole process is finished.
Reply from Consumer Tax AdvocateJun 7, 2023
Thank you for the review and taking the time to do so. Reviewing your file tells me you are very close to receiving your credits. Everything is in and approved. For some reason people who filed in the month you did have been taking the longest for the IRS to wrap up. Fingers crossed you are next and we look forward to another amazing review :) Megan
