Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Raoul A.
Korinne with CPAP.com was so nice and thoughtful in helping me set up my ResMed AirMini machine to get the right pressure and ramp up settings. She also showed me some other cool stuff the machine can do so that I can get a better night's sleep.
R M.
CPAP.COM has the best customer service of any of the 50 or so online vendors I have used over the past decade. Mary B was exceptionally helpful in my interactions today. The CPAP.COM Support team is always courteous, extremely knowledgeable, and efficiently helpful. I recommend CPAP.COM with the utmost enthusiasm.
Kathleen H.
Amazing, knowledgeable , and super helpful and friendly customer service. Possibly the best experience I have ever had placing an order via phone call. 10 out of 10 I will definitely place my order via phone again!
Robert D.
I had a wonderful experience with Brandy. She was all of - very knowledgeable about her products, kind and professional. She is a definite asset to cpap.com.
Luckyfoot R.
I was pleasantly surprised at how quick and efficiently Mary B. was able to solve my issue. Thanks for the great service!
Brad N.
I just got off the phone with my customer service rep, Daryl. I gave him and the company ⭐️ ⭐️⭐️⭐️⭐️, but seriously, that’s not enough. Daryl was friendly. Daryl was courteous. Daryl was patient. Daryl was professional. Daryl was obviously competent. It may sound like he was just doing his job, but we all know that in the today’s world of customer service, the bar is so much lower. It was wonderful, great, refreshing, reassuring to receive such outstanding service. Frankly, I had no allegiance to cpap.com prior to this call, but I do now! Facts…I had bought the wrong product. He found me the right one. Took care of the exchange right there on the phone. And did it with all the right touches. Made my day a whole lot better, for sure. Daryl is undoubtedly a valuable member of the cpap.com team. Cpap.com and Daryl, keep up the excellent work! THANK YOU! Brad Nadborne, Chicago, Illinois
Jolie B.
The BEST customer service! Brandi was new her stuff, pleasant, polite and engaged. Every business needs a Brandi!
Top M.
Daryl, helped me through the process of buying a ResMed Mini for travel. I had several questions that were answered explaining how everything worked and how to easily provide prescription.
