Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Berta B.
Customer service was outstanding! I will definitely order again.
Reply from cpap.comAug 29, 2023
Hi Berta! We are very happy to hear you received excellent customer service. Thank you for your review and we look forward to working with you again in the future!
Donald T.
The women answering the phones were friendly, professional and effective!
Reply from cpap.comAug 18, 2023
Hi Donald! Thank you for leaving your review. We are happy that you received excellent support from our phone agents. Thanks for choosing cpap.com and don't hesitate to reach out if there is anything we can do to assist you.
Shawn R.
I love doing business with CPAP.com, they are so friendly and helpful. Today I spoke with the representative named Corinne and she made purchasing a new machine so easy and convenient. Thank you Corrine and CPAP.com! You guys are awesome!!
Reply from cpap.comAug 18, 2023
Hi Shawn! Thank you so much for leaving a review. We are happy to hear you received excellent assistance from our customer service team. We hope you enjoy your new products and hope you are enjoying good sleep! Don't hesitate to reach out if there is ever anything else we can do to assist you.
David N.
Mie answered my questions and resolved an erroneous order for me.
Reply from cpap.comAug 4, 2023
Hi! Thank you for the review! We are pleased to hear Mie provided excellent assistance with your order issue. Thank you for choosing cpap.com and don't hesitate to reach out if there is ever anything we can do to assist you!
jp
The guy that helped me was knowledgable and very helpful and answered all my questions.
Reply from cpap.comJul 25, 2023
Thank you for your review! We are happy to hear you received knowledgeable service and had all your questions answered sufficiently. Thank you for choosing cpap.com, and we look forward to hearing back from you!
Scott D.
Corine was very easy to work with and helped me make my order complete. She took time and checked to make sure I got the right items.
Reply from cpap.comJul 25, 2023
Hi! Thank you so much for the kind review. It is wonderful to hear that you received excellent service from our agents! We're grateful for your order and for the opportunity to serve you. Thank you, and we hope to hear from you soon.
BERNARD M.
We had a poor cell connection but Corrine patiently handled my order very well and professionally. She was great.
Reply from cpap.comJul 25, 2023
Hi! Thank you for the review. We are happy to hear you received great service. Thank you for choosing cpap.com and we look forward to hearing back from you!
OMD
The order for my travel device was filled promptly and accurately at a good price. Would use CPAP.com without reservation.
Reply from cpap.comJun 26, 2023
Hello! Thank you for your review! We are glad our services were quick and cost effective to meet your needs. Thank you for choosing CPAP.com and we hope to hear back from you again soon!
