Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Ottorino Y.
I needed to make changes to my order and I did thru chat. Claudine was spetacular! Great assistance Conglatulations
Reply from cpap.comApr 24, 2023
Hi Ottorino, We're pleased that you received great service. We'll be sure to share your kind words with Claudine and please let us know if there is anything else we can assist you with.
Didrik T.
Claudine found just the right part, AND did the right research with a previous order, AND directed me to account password reset that worked. (Previous attempts on my own, failed.)
Reply from cpap.comApr 24, 2023
Hi Didrik, we're very sorry for the initial password reset issues. Thanks so much for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.
Jim
good, prompt answers
Reply from cpap.comApr 24, 2023
Awesome! We hope to hear from you again soon.
Goldie E.
Tiana (spelling?) was very helpful today in helping me choose a battery for my Air Sense 11 and Air Mini Cpap machines. She verified information about which she was unsure with a colleague and also sent me a great You Tube video on how to reset some of the settings on my Air Mini. Thank you for another good experience with Cpap.com!
Reply from cpap.comApr 24, 2023
Hi Goldie, We're glad to hear that Tiania managed to provide you with the needed assistance. Please let us know if there is anything else we can assist you with.
Merlin L.
Claudine was both detailed and patient in helping me to verify my identity and in obtaining a copy of my CPAP prescription that is on file. I was very grateful to her skill and patience. Thanks.
Reply from cpap.comApr 18, 2023
Hey Merlin, We're glad to hear that you received the level of service and care you deserve! We'll be sure to share your kind words with Claudine and please let us know if there is anything else we can assist you with.
Devin
Claudine took care of my issue immediately
Reply from cpap.comApr 18, 2023
Hi Devin, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Roy B.
Claudine was very helpful. She answered all my inquiries in a professional manner. Thanks so much!
Reply from cpap.comApr 17, 2023
Hi Roy, Thank you so much for letting us know that you received great service. Please let us know if there is anything else we can assist you with.
Valued C.
Claudine did exactly what I asked for quicky and efficiently.
Reply from cpap.comApr 17, 2023
Awesome! We hope to hear from you again soon.
