Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Nick P.
Brandy was great! She was very nice, she was efficient but not rushed, and she was also very helpful.
Reply from cpap.comNov 9, 2021
Hi Nick, Thank you for letting us know that Brandy, provided you with the level of service you deserve. Please let us know if there is anything else we can assist you with.
Ashok
Brandy was extraordinarily helpful. Unbeknownst to me, I had purchased my original ResMed AirMini from the cpapshop.com. Brandy couldn't find my email address in your files. When I looked at the physical receipt and recited the name of the store she offered to help me find their address. Instead I bought the humidifiers from your store because she was patient and helpful.
Reply from cpap.comNov 9, 2021
Thanks so much for sharing your experience with us! We hope to hear from you again soon.
Troy J.
Very Helpful people ! Answered all my questions, and concerns.
Reply from cpap.comNov 9, 2021
Hi Troy, We're glad to hear that you received the assistance you needed. Please let us know if there is anything else we can assist you with.
Sabrena W.
Chrystal was an excellent help.
Reply from cpap.comNov 8, 2021
Awesome! We hope to hear from you again soon.
Jeff M.
Daryl was exceptionally helpful in ordering my new CPAP and recommended accessories that I had forgotten I will need. I was very impressed at the ease of ordering with him and his professionalism.
Reply from cpap.comNov 8, 2021
Hi Jeff, Thank you for taking time out to share your experience with us. Please let us know if there is anything else we can assist you with.
H H.
Wonderful Customer Service experience , Darryl, was knowledgeable, Courteous, and Informative. Thank you!
Reply from cpap.comNov 8, 2021
That's great! Thank you for sharing your experience with us. We hope to hear from you again soon.
David S.
I was returning Carol's call. Carol was busy, but Brandi researched and said she could help. She resolved all of my issues and re-established the order. I had ordered a mask which was unable to be delivered to NC because its a prescription item. However, Brandi explained I could order it in pieces and all would be OK. She revised the order to give me what I originally requested, but in a way that your company could fill the order. It has been on hold for 2 weeks.
Reply from cpap.comNov 8, 2021
Hi David, We are pleased to hear that Brandy, managed to get your order processed. Thanks for sharing your experience with us and we hope to hear from you again soon!
Douglas M.
Brandy was so very helpful in her understanding of my issue and responded immediately with the ways and means to rectify the problem. Kudos to her and CPAP.com
Reply from cpap.comNov 8, 2021
Hi Douglas, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
