Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Keith T.
I was impressed with the whole experience. The customer rep. was very helpful and got my issue resolved quickly. She also showed me what i needed to do the next time i order so i will have everything sent correctly for processing.
Reply from cpap.comOct 25, 2021
Hi Keith, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
nancy K.
Chad helped on chat and connected to helpful purchase on the phone
Reply from cpap.comOct 25, 2021
That's great! Please let us know if there is anything else we can assist you with.
Ronald T.
Brandy was extremely nice and very helpful
Reply from cpap.comOct 22, 2021
Awesome! We hope to hear from you again soon.
Teresa B.
Brandy was very helpful with the completion of my order and answered all my questions.
Reply from cpap.comOct 22, 2021
Hi Teresa, That's great! Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Burn Z.
Worked with Daryl C today - he was excellent. I honestly did not know that the experience could be this easy. I was caught up in the Philips recall, and Daryl took the time to explain my options, make sure all data was exchanged correctly, and his manner was impeccable. Thank you CPAP.com and Daryl!
Reply from cpap.comOct 21, 2021
You're most welcome! We're happy to hear that Daryl provided you with great service We'll be sure to share your kind words with him. We hope to hear from you again soon.
Linda B.
Great customer service and helpful.
Reply from cpap.comOct 21, 2021
Awesome! Thank you for sharing your experience with us. We hope to hear from you again soon.
Mark
Had a delightful and productive experience with Brandy. She was very professional and polite. She spoke slowly and clearly and never rushed me. Great listener, was very patient and had a very positive attitude and demeanor. She covered every detail of my order and answered all my questions completely and frankly. She met and exceeded all my expectations. I wish all my phone interactions were with someone like her.
Reply from cpap.comOct 19, 2021
Hi Mark, That's great! We are glad to hear that Brandy, provided you with great service. We'll be sure to share your kind words with her and hope to hear from you again soon.
A S M.
Brandy was very professional and courteous during the entire order placing experience. She is also very knowledgeable about the product. She went above and beyond what is expected of a sales and support person and she solved my problem perfectly to my satisfaction
Reply from cpap.comOct 19, 2021
Thanks for letting us know that Brandy, provided you with the level of service that you deserve! Please let us know if there is anything else we can assist you with.
