Reply from Creator CampJun 18, 2026
Thank you so much for bringing this to our attention, and for highlighting the great work of Mr. Trey and Ms. Sam. We are thrilled to hear your children loved the curriculum and came home excited each day, but we are deeply concerned by the rest of your report.
What you described does not reflect our values, our training, or the environment we want to create at Creator Camp. We take feedback regarding student well-being incredibly seriously, and we have immediately addressed this with our leadership team.
Following your review, we spoke directly with our Woodlands camp manager, Ms. Bri, to investigate these claims and clarify our policies:
Lunch and Recess Guidelines: We want to explicitly clarify that children are absolutely allowed, and encouraged, to talk, socialize, and laugh during lunch and recess. Furthermore, any child who is tired is always allowed to sit down and rest during recess. We are not sure where the information regarding these restrictions originated, but we have reiterated to our entire onsite team that recess and lunch should be a fun, relaxing break for the kids.
Disciplinary Practices: We do not condone or practice collective punishment, nor do we ever want children to be disciplined by putting their heads down at dismissal. Our behavior management training focuses on positive reinforcement and addressing issues individually, rather than penalizing an entire group for the actions of a few.
Please rest assured that we are utilizing your feedback to provide immediate coaching and closer oversight at our Woodlands location to ensure our leadership approach aligns perfectly with the high-quality experience our instructors deliver.
We completely agree that for the cost of our program, you deserve total peace of mind that your children are in a supportive, respectful, and developmentally appropriate environment. Since you are enrolled for July, we would love the opportunity to speak with you directly prior to your next session to assure you of the steps we've taken. Please feel free to reach out to our administration team so we can connect.
