Dori
Firstly I couldn’t pay for the rope due…
Firstly I couldn’t pay for the rope due to website issues, now I’ve paid but no rope has arrived and no updates from the company. I’ve messaged several times asking for an update or a refund but no response. Next stop I’ll be contacting my bank to raise a dispute. Edit: they did get back to me eventually. They said my order was lost during a warehouse change. Anyway, rope arrived quickly once they resolved issue and it is good!
Reply from Crossrope Jump RopesJun 4, 2026
Hello Dori, we're having trouble finding your messages, if you can reach out to us again we'd be happy to make things right for you. Cheers!



