Excellent
Based on 398 reviews
Crua Outdoors4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crua Outdoors has a simple mission: build the world’s most comfortable, strongest tents, and send them out into the wilderness to give hunters and campers the best night’s sleep they’ve ever had outdoors. The secret? Our patented insulation technology. Head off on a hunting excursion, fishing trip or an outdoor family adventure, and we’ll keep you warm in the winter and cool in the summer. All year round, it’s a dark, quiet and comfortable tent. Our original was one heck of an over-engineered tough tent, so we built a few more Crua products – a lightweight Crua tent for your backpack, a six-person Crua for your mobile base camp, a three-person Crua for short stays, and a semi-permanent Crua for large groups. Years of fault free service in the most challenging weather conditions. Guaranteed.
Crua Outdoors (cruaoutdoors.com) has 398 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
398 approved reviews, newest moderated first
Scott S.
Jesse was able to help resolve my issue super fast. Crua has some great products and I’m excited to get more especially knowing any issues I may have will be taken care of.
Reply from Crua OutdoorsSep 13, 2024
Thank you, Scott for your review. Happy to see a CRUA fan! We definitely try our best daily to get the best gear to your hands! :) Best, CRUA
matthew V.
Amazing communication from the Crua Team through email and phone support. I received follow up as well to confirm shipment was correct. Excellent communication.
Reply from Crua OutdoorsSep 13, 2024
Hi Matthew, Thank you for your great review. Have fun with the CRUA Gear! ;) Happy Camping, CRUA Team
Heather W.
Jesse was so helpful and quick to respond when I had trouble ordering an item that was out of stock. He notified me when the item was available and even created a quick link purchase option for me to purchase right away. He had a quick and easy solution to my problem and was a pleasure to work with.
Reply from Crua OutdoorsSep 6, 2024
Hi Heather, Thank you for your great review! We are always happy to help, and of course super happy that we had the item you were looking for :) Best, CRUA Team
Don K.
Jesse was very knowledgeable helpful and efficient in my dealings with Crua. Don in Canada
Reply from Crua OutdoorsSep 6, 2024
Hi Don, Thank you for your review. It's great to hear, that we could help you out! Happy Camping, CRUA
Jesse J.
Company and employee did a wonderful job of addressing my request. Answerd all my questions and done so in a very timely manner. I would definitely recommend them to anyone involved in outdoor activities
Reply from Crua OutdoorsSep 6, 2024
Hi Jesse, Thank you for your kind words. We always try our best to get better in what we do, and to help our customers! :) Have a great day, CRUA Team
John C.
Jesse from Crua support was fantastic, although I didn't have the email receipt available, Jesse was able to source my previous order and confirm that I was still in guarantee, and ordered a replacement to be sent to me all within 24hrs, can't ask for anything better, brilliant service, thanks Jesse
Reply from Crua OutdoorsSep 6, 2024
Hi John, Thank you do much for this review! Happy to hear, that your issue was resolved fast! Happy Camping, CRUA
Dalton
Jesse was quick to respond and willing to assist me with my issue. It was quick and easy to resolve my issue.
Reply from Crua OutdoorsSep 6, 2024
Hi Dalton, Thank you, we always try our best to resolve issues as fast as possible. Best, CRUA
stephanie G.
We had a problem with one of their first Hammocks that came out. Jesse was fantastic and we worked together to resolve our issue. It was great working with Jesse and I highly recommend their gear.
Reply from Crua OutdoorsSep 6, 2024
Hi Stephanie, Thank you for your review! So good to see, that you are now a happy owner of our Koala Maxx! Enjoy Hanging, CRUA Crew
