Cupid FragrancesReviews of cupidfragrances.com

Reply from Cupid FragrancesJan 11, 2024

Hello Julian, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Reply from Cupid FragrancesJan 20, 2024

Hello Keith, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Reply from Cupid FragrancesJan 20, 2024

Hello David, Thank you for taking the time to share your positive experience with our product. We're thrilled to hear that you find it to be a great addition to your routine and that it mixes well with your other products. Your satisfaction is our priority, and we're delighted that you find the pricing reasonable. We appreciate your understanding regarding the shipping duration, and we're glad to know it was worth the wait for you. Your loyalty means a lot to us, and we look forward to serving you again when you need more. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Cupids, and we appreciate your valuable feedback. The Cupids Team

Reply from Cupid FragrancesJan 20, 2024

Hello Ty, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Reply from Cupid FragrancesJan 22, 2024

Hi Edward , Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Reply from Cupid FragrancesJan 9, 2024

Hello Dylan, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Reply from Cupid FragrancesJan 9, 2024

Hello Michael, I sincerely apologize for the confusion and disappointment you've experienced with your recent Cupid Cologne order. Your feedback is crucial to us, and I want to address your concerns promptly. I'm sorry to hear about the discrepancies in the lettering on the bottle and the unexpected Chinese writing. This falls short of the standards we strive to maintain, and we appreciate you bringing it to our attention. To assist you further and ensure you receive the product you intended to purchase, could you please provide us with your order details, including the order number and any relevant information? This will enable us to investigate the matter and take corrective actions. We want to assure you that we take this matter seriously, and we are actively working to improve our communication about authentic products and potential variations. Your satisfaction is important to us, and we are committed to rectifying this situation. Please reply to this email with your order details, and if there are any specific concerns or questions you would like to address, feel free to include them. Thank you for your patience and understanding, and we apologize for any inconvenience caused. The Cupids Team

Reply from Cupid FragrancesJan 9, 2024

Hello Jeremiah, I hope this message finds you well. We wanted to inform you that we have recently sent you an email regarding the resolution and current status of your order. To ensure you receive this important information, kindly check your inbox as well as your spam/junk mail folder. We understand the urgency of resolving your concerns, and we want to make sure you have all the details you need. If you have any trouble locating the email or if there's anything else we can assist you with, please don't hesitate to reach out to our customer service team. We are here to help and ensure your satisfaction. Thank you for your understanding, and we appreciate your prompt attention to this matter. The Cupids Team