DebtBookReviews of debtbook.com

Plenty of support/training during implementation phase, not to mention patience with personnel turnover.

-prompt response (less than 2 days in all questions, of which less than 1 working day on most of them) -helpful response directly guided me to the right video & supporting documents -double checked with accounting team in more complex inquires -provided small tips to make the experience better (use google chrome for faster reload etc)

Thank you so much for all of your guidance.

Tori is knowledgeable and helpful with the Debtbook Platform. She was attentive and patient with our team while we worked to understand the new platform and asked questions. We are pleased with our experience so far, and are looking forward to utilizing Debtbook in our day-to-day work. We think that it is a very helpful tool, and will save us time and keep us compliant with GASB 96, and in just keeping all of our subscriptions in one place for tracking purposes.

Bringing on Debtbook for leases, subscriptions and debt monitoring was one of the smartest decisions for the city, so much so that we're looking at the Cash Management module as well. The software does exactly what I need it to do. Even the auditors expressed their pleasure with the access they had and how the software preformed. The cost was reasonable as was the implementation time. Tyler Marlowe is the best representative to work with. He made sure he understood the needs of the city, was helpful and informative, never pushy and made sure I had what I needed even after implementation was done. Our implementation specialists, Kylie Kirkpatrick and Tori Bostick, walked me through the entire process. They were organized, prepared with an agenda for every meeting, were efficient with my time and were very responsive when I had any questions. I would highly recommend Debtbook for your debt, lease, software subscription, and cash management needs.

Team was very responsive and kept me on schedule. Reconciliation items were quickly resolved. Very smooth process overall.

DebtBook's customer service is fantastic. They made sure we had a good understanding of the functionality before sending us off on our own. They are easily accessible to assist with any additional questions or issues that come up post implementation. The only negative I would say is that I had to do a lot of extra work that I didn't expect to get the subscriptions and leases accurate. Other than that we are very happy with them.

Great Implementation and Product! Did a fast track implementation and they were so helpful and responsive throughout. DebtBook is very user friendly and does exactly what is needed for GASB 87 and 96. It helps walk you through every step of the way and allows revisions if needed. I'm so grateful to them and their product!