DecantXReviews of decantx.com

Cosmetics & Makeup
Miami

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4.6

Excellent

Based on 1,834 reviews

DecantX4.6

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About DecantX

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!

DecantX (decantx.com) has 1,834 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Also known as: decantx.com
Website: decantx.com
Category: Cosmetics & Makeup
Location: Miami
Listed on Folks Told: 2026

DecantX reviews

1,834 approved reviews, newest moderated first

michelle
Nov 9, 2025
Wonderful company!!!
I have been shopping with Decantx for some time and am thrilled to be able to sample different fragrances before possible purchasing a larger size. Samples arrive quickly and packed very securely. I love to browse through all the different brands, great selection.
Reply from DecantXNov 19, 2025
Thank you so much for being a longtime customer! We’re really happy to hear that sampling different fragrances has been helpful for you and that your orders arrive quickly and securely packed. It’s great to know you enjoy browsing through our selection as well. We truly appreciate your support and look forward to serving you again!
Savannah F.
Nov 8, 2025
Quick shipping great product
Quick shipping great product. Loved that i was able to find my scent ive been looking forever for! Scent is spot on & not too expensive
Reply from DecantXNov 19, 2025
Thank you for the great feedback! We’re so glad your order arrived quickly and that you were able to finally find the scent you’ve been searching for. It’s wonderful to hear the fragrance was spot on and at a price you felt good about. We appreciate your support and hope to serve you again soon!
customer
Nov 8, 2025
Thank you very much
Thank you very much
Reply from DecantXNov 19, 2025
Thank you for your positive feedback!
Zachary R.
Nov 8, 2025
Good customer service and shipping.
Good customer service, trustworthy and straightforward. The samples have all been bottled well and ships/arrives fast.
Reply from DecantXNov 19, 2025
We're happy to hear that you had a perfect and fast experience exploring perfume with us! Thank you for your positive feedback.
Tim R.
Nov 7, 2025
Fast shipping & great customer support
Fast shipping and great customer support, had a small issue with an atomizer in decant being broken, I reached out and they quickly refunded me for the item. Will definitely be ordering more from them in the future!
Reply from DecantXNov 19, 2025
Thank you for the great feedback! We’re glad to hear your order arrived quickly and that our team was able to resolve the atomizer issue right away. We appreciate your understanding and are happy the refund was handled quickly. Thank you for your trust. We can’t wait to serve you again in the future!
Larry C.
Nov 7, 2025
I just think when I order it doesn't
I just think when I order it doesn't Take long before I get it in my mail box. That means to me that they take care of there clients.
Reply from DecantXNov 19, 2025
We're happy to hear that you had a perfect and fast experience exploring perfume with us! Thank you for your positive feedback.
Tahir A.
Nov 7, 2025
Order Corrected!
My selection of a Decant wasn’t available at the time. Customer Service person proactively informed me about this and suggested I select another fine perfume. I selected my next best choice right away. The company emailed me back informing me that my original choice is now back in stock will be shipped out with my original order. Unfortunately I received my next best choice, not my original selection. When I pointed this out, the Customer Service representative immediately replied saying they owe up to thebmix up and are shipping my original choice right away. Wow! I will of course end up with two great perfumes. But the manner in which the representative went above and beyond his/her job in making me satisfied goes to speak volumes upon the Customer Satisfaction this company places in transactions. Kudos to a job well done. You have made a lifelong fan out of me!
Reply from DecantXNov 19, 2025
Thank you so much for taking the time to share this thoughtful review! We’re truly grateful for your understanding throughout the mix-up, and we’re glad our team was able to make things right quickly. Your patience and kindness made the process even smoother. We’re happy you’ll end up with two great fragrances, but even happier that the care and effort from our customer service team stood out to you. Providing a positive, supportive experience is incredibly important to us, and it means a lot to know it made a difference. Thank you again for your trust and for becoming a lifelong customer. We’re honored to have you!
Tony A.
Nov 6, 2025
Ease of ordering and quick shipping
Ease of ordering and quick shipping! It was a smooth transaction as always.
Reply from DecantXNov 19, 2025
We're happy to hear that you had a perfect and fast experience exploring perfume with us! Thank you for your positive feedback.

DecantXReviews of decantx.com

Rating breakdown

What customers rate

About DecantX

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DecantXReviews of decantx.com

Rating breakdown

What customers rate

DecantX reviews

Wonderful company!!!

Quick shipping great product

Thank you very much

Good customer service and shipping.

Fast shipping & great customer support

I just think when I order it doesn't

Order Corrected!

Ease of ordering and quick shipping

About DecantX

More in Cosmetics & Makeup

potency710.com

Procell Therapies

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Littlestuff4u Minerals

DecantX reviews

Wonderful company!!!

Quick shipping great product

Thank you very much

Good customer service and shipping.

Fast shipping & great customer support

I just think when I order it doesn't

Order Corrected!

Ease of ordering and quick shipping