Excellent
Based on 322 reviews
DuraPro Health4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 253 reviews with 5 stars · Clear filters
sarah K.
Easy to order, and all items shipped promptly.
Reply from DuraPro HealthAug 23, 2022
Thank you very much for this great review, and for shopping with DuraPro Health. We’re thrilled that you were satisfied with our services. We look forward to working with you again soon.
Megan
Ordered 6 office chairs that arrived in perfect condition. Delivery and installation was a smooth process and highly recommend.
Reply from DuraPro HealthAug 12, 2022
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your experience with us. We look forward to the next time we’re able to serve you again.
Michael L.
You'll get an email requesting you complete purchase if cart has an item left in it.
Reply from DuraPro HealthAug 15, 2022
Mr. Lightfoot, I'd like to apologize for any miscommunication. We use an automated system that sends a follow-up email to someone who leaves our website without purchasing the items they put in their shopping cart. Based on our website logs, after you completed your order, you continued shopping on our site for a number of minutes and added the same item that you purchased back to your cart. This was the trigger for the email. We work very hard to provide our customers with the best possible shopping experience and would never try to deceive them into a double order.
M.J. S.
Great customer service. Followed up on my order after some shipping concerns. Got it with no issues. Customer service rep was very helpful and was treated as a valued customer
Reply from DuraPro HealthJul 21, 2022
Thank you so much for the kind words and the 5-star rating. Your review means a lot to us! We’re very grateful for customers like you and we hope you stick with us for years to come!
Dr. Matt S.
I needed a new x-ray unit in a dental operatory. A friend recommended DuraPro. I got a great price and quick instillation. I will definitely l look at DuraPro Health in the future. This was my first experience with them, and I was very satisfied.
Reply from DuraPro HealthJul 20, 2022
Dr. Shelton, it is great to hear that you were pleased with our service. All of us at DuraPro Health sincerely appreciate your business, and we especially want to thank you for taking a moment to provide this great review. We look forward to working with you in the future.
Aldemir L.
First the order arrived on time kind of quick and it really does a good job of keeping the feeds inside the feeder preventing the chickens from spilling any grains onto the ground and spacious enough to feed all my 7 hens at one time 👍🏼
Reply from DuraPro HealthJun 13, 2022
Thanks! We appreciate you choosing DuraPro Health for your animal care needs and also for taking a moment to leave this great review. We look forward to serving you again soon.
Adam M.
We absolutely loved working with Dental Planet (Dura Pro)! Kept us updated on the status of our order even when in transit. Love our new chair!
Reply from DuraPro HealthJun 10, 2022
Thank you so much for the kind words and the 5-star rating. It's is great to have customers like you, and especially nice to know that you are happy with your new chair. We hope to serve you for years to come!
Family Dentistry of T.
We love the new chair! Great product and great guys to work with. Thank you.
Reply from DuraPro HealthJun 10, 2022
Thank you so much! We're delighted to have you as a customer and to hear that you had a 5-Star experience with us, as we strive to provide just that. We hope to serve you again very soon.
