Excellent
Based on 322 reviews
DuraPro Health4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 253 reviews with 5 stars · Clear filters
Abaham S.
What I needed, what I wanted, as a very good price, with on time delivery
Reply from DuraPro HealthFeb 15, 2018
Thank you for choosing Dental Planet. We want you to know we sincerely appreciate your business and the great review.
Dr. Stanley M.
I had a trade-in credit with Dental Planet that I had forgotten about (for a year). They contacted me to remind me to use my credit. I used it to purchase a new Ray Foster model trimmer for my orthodontic office. DP was honest, easy to work with, and the equipment came quickly. Highly recommend them.
Reply from DuraPro HealthFeb 12, 2018
Thank you so much for your great review, and choosing Dental Planet. It is certainly our pleasure working with you, Dr. Miyawaki.
Glenn Jackson, D.
I ordered a piece of equipment and it didn’t come with all the parts. The sales person didn’t seem to care very much about that either I did offer a refund or any Compensation. I would like to business with you again.
Dr. Donald R. Hodson, D.
Sterilizer arrived as promised in good condition. They followed up to make sure everything was OK
Reply from DuraPro HealthJan 24, 2018
Thank you for choosing Dental Planet for your sterilizer, Dr. Hodson. We are also grateful for you taking a few moments to let us know how we are doing.
customer
They were very helpful and had a great experience with them.
Reply from DuraPro HealthJan 24, 2018
We are delighted you had a positive experience with us. Thank you very much for the great review - and for shopping with Dental Planet.
Fuller Dental P.
We have used this company for several years now. Each time we order, the items are always shipped promptly. Great company!!
Reply from DuraPro HealthJan 19, 2018
We are truly thankful for both your great review and continued business. Looking forward to working with you again.
Dr. Julianna R.
I purchased a Rayscan pano from Dental Planet in Dec 2017. My experience was seamless and I would fully recommend them. Dale was always available to answer my questions, accommodate my requests and follow through with the setup and delivery. Dwight, the delivery and setup guy was knowledgeable, patient and thorough. Thank you, gentleman for a seamless transaction.
Reply from DuraPro HealthJan 18, 2018
Thank you very much for your great review, Dr. Royston. We sincerely appreciate your business and look forward to working with you again in the future.
Tri-Town Family D.
The chair was great that we ordered. The only bad thing was the time if took it us to receive the chair. I would recommend ordering from here if you don't need a chair right away. I am not sure if they rush it.
Reply from DuraPro HealthJan 10, 2018
Thank you very much for your review. We appreciate your business and the great rating on the chair. We are sorry the delivery took longer than you expected. The last few weeks of the year are more common for us to experience backlog delays with our vendors. Your comments will help us work to get better, and we look forward to working with you again soon.
