Excellent
Based on 322 reviews
DuraPro Health4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 253 reviews with 5 stars · Clear filters
Suzanne H.
Very helpful in getting our order to us as soon as possible. Lower price than most companies.
Reply from DuraPro HealthJan 13, 2021
Thank you very much, Suzanne for this excellent review. We sincerely appreciate your business.
Lori P.
As always, Dental Planet's customer service is above all the best! They were helpful, timely on delivery and so professional! I cannot say enough about their great team!
Reply from DuraPro HealthDec 21, 2020
Lori, we appreciate your business very much and are very thankful for this great review.
Ashley
I usually don’t leave reviews but this company deserves one. When I submitted my order, the address was incorrect. Once I noticed it, I contacted them and they fixed it IMMEDIATELY. Shipping was very fast and I love my new dental scaler! 10/10 would recommend this company and will be purchasing from them again. Their customer service can’t be beaten. It’s incredible!!
Reply from DuraPro HealthDec 4, 2020
Ashley, we want to thank you very much for your excellent review. It's is great to have customers like you, and especially nice that you were happy with your new scaler and our service. We certainly look forward to working with you again soon. Cheers!
Kevin K. O.
Excellent customer service, If you have to call in for help a live person that knows what they are doing actually answered the phone. No digital maze to go through to answer your question Outstanding
Reply from DuraPro HealthNov 23, 2020
Dr. O'Connor, it is great to hear you were pleased with our service. We sincerely appreciate your business and also taking a moment for this great review.
Cale L.
Great experience using DentalPlanet. I used them to equip the vast majority of my start-up practice, including chairs, lights, xray units etc. They were very easy to work with, helped secure and provide some hard to find equipment, and had no problem customizing the refurbished Adec 511 chairs to my needed specifications from finding the perfect color, to custom stitching pattern/location, to built-in ultrasonic scalers etc… I was slightly hesitant to go with refurbished chairs over new chairs initially, but have seen no areas of diminished quality compared other brand new Adec chairs I have used in previous offices. I would highly recommend them for anyone looking to equip an office. I have had everything in use for nearly a year now with zero issues.
Reply from DuraPro HealthNov 20, 2020
Wow! What a kind review. We are so thankful for your support and your business. We look forward to working with you again soon.
Darren B.
Very fast and reliable service. Excellent communication. Highly recommended.
Reply from DuraPro HealthNov 20, 2020
We really appreciate that you chose Dental Planet. Thank you very much for taking a moment to provide this review.
DenaM
Great prices on new and used equipment. Great customer service. I've ordered replacement parts for repairs and recently assistant chairs. They came very quickly and work great.
Reply from DuraPro HealthNov 5, 2020
Dena, we appreciate your business very much. It is great to hear that you are please with our service, products and prices. Finally we thank you very much for this excellent review.
Cedars D.
Dental Planet made buying a pano machine so simple and easy with the help of both Dale and Dwight!
Reply from DuraPro HealthOct 8, 2020
Cedars Dentistry, thank you so much for chosing Dental Planet again. We appreciate your business very much! It's great to hear that everything went well, and we especially thank you for providing this excellent review.
