Mnajan
Good itinerary, poor payment processing
The flight duration and arrival times met my situation. However, processing payment was inadequate and caused a lot of hassles and inconveniences. The web site's payment processing did not got through two step verification required by my card issuer, which initially caused the charge to be declined. As soon as I received the message from my card issuer, I confirmed that I had made the purchase so the hold was removed. However the system did not resubmit the charge, and even after following up with the customer services it took more than 8 hours to receive the e-ticket
Reply from DestinaHolidaysApr 20, 2023
Appreciate your feedback. We will investigate your concern and see what we can do to improve. The two step verification is required for travel originating from outside of North America to avoid credit card frauds.




